What are the responsibilities and job description for the RRC - Director of Public Engagement position at RAILROAD COMMISSION OF TEXAS?
The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry, and surface mining operations. You can find more details about us on the Railroad Commission of Texas’ website here https://www.rrc.texas.gov/about-us/.
- Generous paid time off including vacation, sick time, and at least 12 paid holidays per year
- Telework options for eligible positions
- Flexible work schedules
- Retirement pension with a 150% agency match – you can watch this YouTube video that describes this amazing benefit https://www.youtube.com/watch?v=AJI6M7g73-w
- 401(k), 457(b) and Roth
- Health premiums 100% paid for full-time employees
- Tuition Reimbursement
- Wellness and Exercise Leave
- Career development programs/opportunities for advancement
GENERAL DESCRIPTION
The Railroad Commission of Texas is seeking a motivated Office of Public Engagement Director in the Communications Division to lead the agency’s efforts to educate local communities on the agency’s role in regulating Texas energy industries and promote awareness of the agency’s responsibilities, rules, regulations, and programs.
ESSENTIAL JOB FUNCTIONS
- Educates the public and others on rights and responsibilities in agency policies and procedures (e.g., permitting, hearings).
- Promotes public participation in the agency rulemaking process.
- Engages with local community organizations (e.g., Rotary Clubs, Chambers of Commerce, etc.) and hosts outreach events (including, but limited to, town hall meetings and in-person and virtual meetings, seminars, workshops, etc.).
- Coordinates customer service responses to public inquiries, requests and complaints.
- Answers questions and explains relevant state and federal rules, regulations, programs, and procedures to the public and other stakeholders.
- Represents the agency at speaking engagements and exhibitions.
- Coordinates Compact with Texans.
- Compiles customer service survey response summaries.
- Drafts the biennial Report on Customer Service for the agency’s Strategic Plan.
- Coordinates the preparation and distribution of informational materials, talking points and fact sheets.
- Conducts interviews, researches sources, and ensures the completeness and accuracy of printed and online materials.
- Assists in coordinating the annual RRC Regulatory Conference and events.
- Performs related work as assigned.
For Military Crosswalk information, please visit: Military Crosswalk for Occupational Category - Information and Communication
- Minimum of five years of experience in public relations, marketing or communications work.
- Graduation from an accredited four-year college or university with major coursework in public relations, advertising, or marketing is generally preferred.
- A valid Texas Driver’s License and good driving record.
Experience and education may be substituted for one another.
Preferred Qualifications- Experience speaking at conferences or public meetings.
- Experience coordinating presentations.
- Experience developing informational materials.
- Experience planning and managing events.
- Skill in project management.
- Proficiency speaking and writing Spanish.
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to supervise the work of others.
- Knowledge of state laws that regulate the energy industry.
- Knowledge of agency functions, policies and procedures.
- Knowledge of marketing, communication media and various social media platforms.
- Skill in editorial concepts and practices.
- Working knowledge of Microsoft Office and other Windows-based software.
- Knowledge of training techniques for public citizens.
- Skill in identifying measures or indicators of program performance.
- Ability to gather and analyze information and devise solutions to problems.
- Knowledge in graphic design concepts and practices and the applicable software such as applications featured in Adobe Creative Cloud.
- Experience in coordinating webinars and webcasts.
- Skill in working with a team.
- Skill in forming and maintaining positive and productive working relationships both inside and outside the RRC.
- Skill in maintaining a high level of accuracy and attention to detail.
- Good organizational, communication and writing skills.
- Ability to maintain a professional demeanor in any situation.
- Ability to maintain confidentiality of information.
- Ability to work independently for long periods of time while meeting workload demands.
- Ability to multi-task and prioritize tasks and assignments.
- Ability to meet deadlines.
- Ability to lift, carry and move an average of 50 lbs. to perform daily duties.
- Ability to travel up to 20% throughout the state.
- Ability to occasionally work extended work hours and weekends.
Work Hours and Telework: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternate schedules for employees, as long as it does not adversely affect operations and service levels, and standard hours of operation are maintained. The Commission may also offer telework based on the agency’s approved Telework Plan. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.
APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
Remarks:
- There is one available position.
- Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer.
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
THE RAILROAD COMMISSION OF TEXAS ONLY ACCEPTS ONLINE APPLICATIONS FOR THIS POSTING.
Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interview will be contacted. Notifications to applicants are sent electronically to the email address you provide.
The Railroad Commission of Texas is an Equal Opportunity Employer and does not
discriminate on the basis of race, color, national origin, sex, religion, age
or disability in employment or in the provision of services.
The Railroad Commission of Texas is a tobacco-free workplace.
