Train Dispatcher

We are currently seeking a dependable and highly skilled individual to join our dynamic team as a Train Dispatcher, playing a crucial role in managing both emergency and non-emergency calls. As the primary liaison for receiving requests, transmitting vital messages, and meticulously monitoring train movements, you will be at the heart of our operation.

To excel in this role, you must demonstrate exceptional communication abilities, consistently maintaining a calm and composed demeanor, particularly during high-pressure emergency situations. Your strong problem-solving skills and keen attention to detail will ensure the smooth and efficient operation of our train network.

While previous experience in train dispatching is not a prerequisite, we highly value a proactive and adaptable attitude. Rest assured, all successful candidates will be provided with comprehensive, on-site training to equip them with the necessary skills to excel in this pivotal position.

Seize this opportunity to make a significant impact within our organization and contribute to the safety and efficiency of our network.

Responsibilities

• Receive emergency and non-emergency calls and record essential information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information
• Ensure the accurate and timely transmission of information

Skills

• Tech-savvy with knowledge of Microsoft Office Products
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Shift

• Swing - Three days Second(1300-2100) to 2 days Third(2100-0500)

Note: This is not a remote work position.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Night shift

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate:

• Janesville, WI 53545: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $30