What are the responsibilities and job description for the EVS Manager position at Railroad Pass?
It is the responsibility of the EVS Manager to provide excellent guest service and create a safe and friendly environment for employees and guests while establishing and maintaining the cleanliness of assigned areas in the Casino and public areas.
- Consistently offer professional, friendly, and engaging service.
- Provide direction and support to achieve the highest cleanliness standards in the Casino, Public Areas, Offices, and other required areas.
- Assist with administrative functions, including inventory and ordering of supplies.
- Able to effectively communicate in English, in both written and verbal forms.
- Ability to make sound decisions immediately without supervision.
- Ability to read and write proficiently to evaluate reports and correspondences.
- Perception and awareness of individual needs and the ability to handle all situations calmly and professionally.
- Assist with coaching, counseling, discipline, and training of employees.
- Ability to multi-task and work well in a fast paced, team-oriented environment.
- Basic computer and software knowledge to include Outlook, MS Office, and PowerPoint as well as office equipment, i.e., telephone, copier, scanner.
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
- Effective listening abilities with strong judgment skills.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
- Maintain a professional, neat, and well-groomed appearance adhering to company standards.
- Perform other job-related duties as requested.
Required:
- The ability to set priorities, plan, and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently.
- The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions. This also includes being aware of unsafe conditions such as spills, wet areas, debris, and addressing quickly and efficiently.
- The ability to properly lift heavy objects or equipment. This includes the knowledge of correct bending and lifting techniques as needed to properly position and use ones hands, feet, legs, arms, and back to lift objects or equipment; and to push, pull, and carry heavy objects.
- The ability to perform job activities in an environment where smoking is permitted and with a high noise level.
Preferred:
- Previous two (2) years of general cleaning experience.
Previous experience managing team members.