What are the responsibilities and job description for the Front Desk Customer Service Representative position at Rain City Fencing Center?
Rain City Fencing Center (RCFC) is the premier sport fencing facility in Washington State. Since May of 2000, we have taught thousands of students the sport of Olympic fencing through our classes, summer camps, and school programs. Our competitive program has sent fencers to local, regional, national, and international competition.
We are looking for friendly, energetic person to be the face of RCFC to our customers! As our Front Desk Customer Service Representative, you'll help students and parents with questions about fencing, signing up for classes and lessons, paying their bills, and purchasing equipment. As well as providing excellent customer service!
About the Job:
- Help students check in for their classes and lessons
- Answer the phone and return voicemails
- Talk to prospective customers about our club and our programs
- Take payments in person and over the phone
- Help fit students for fencing equipment
- Other duties as assigned
- Part time hours. Availability for afternoon/evening schedule (generally 2:00-8:00 PM, M-F)
About You:
- Basic PC experience (Word, Excel, email, database-oriented websites)
- Good organizational skills
- Ability to multi-task
- Efficiency at performing multi-step computer tasks
- Knowledge of simple point-of-sale systems and credit card sales a plus
- Foreign language skills (especially Chinese or Russian) a plus
- Friendly, outgoing personality!
Benefits:
RCFC offers a 401k plan to eligible employees, free parking, paid sick leave, and an EAP. Pay is $18.00-$20.00/hour depending on skills and experience.
We are located at 1776 136th Pl NE, Bellevue, Washington 98005. If you are interested, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Employee assistance program
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $20