What are the responsibilities and job description for the In-Store Customer Service Associate position at Rain City Laundry?
Are you a customer service Rock Star with a stable job history and experience?
Are you a people person? Do you consider yourself a problem solver? Do you take pride in your workplace and want to serve customers and make a lasting impression?
If you answered "YES", we can't wait to meet you soon!
Join our family-owned company, Rain City Laundry, as a Customer Service Lead at our Port Orchard store. Here at Rain City, we offer flexible scheduling (you choose the shifts and hours you work!), some great benefits for part time employment and you are treated as a valued member of our team. We have been successful employers for over 22 years and know how to treat you right!
What We Are Looking For:
- You have a POSITIVE and FRIENDLY attitude!
- You have a solid work history the last 3 years
- You are able to problem solve and multi-task while working independently
- You are responsible – Whatever the problem is during your shift, you can fix it!
- You are organized and detail oriented and able to manage your time
- You exhibit Awesome Communication Skills with customers and staff
- You have a great work ethic – show up on time, every day and are ready to make a difference!
- Bi-lingual (Spanish) is a plus!
What We Offer:
- Flexible schedules
- Part Time - work 6 - 15 hours per week spread over multiple shifts. (Shifts are 1 - 4 hours at a time.)
- Paid Training
- Closing Shifts (until 9:00 pm) pay up to $20 per hour
What Does a Typical Day Look Like?
- We are a Self Service Laundromat - during your shift, you will show customers how to use the equipment, explain store policies and welcome them into the store with friendly customer service. That's about 50% of the position (you don't ever do people's laundry at this job, you are a facilitator!)
- The other 50% is everything else! Keeping the store and machines neat and clean, stocking supplies, answering questions, handling lost and found, solving problems that arise, leading the store operations and customer service during your shift. You will be required to wear many hats throughout the week which is what makes this job fun and varied!
- Be able to be on your feet all day with some lifting (max 20lbs) -- we won't lie, it can be a physically demanding job! Get paid to stay fit!
If this sounds like something you would excel at, we can't wait to meet you!
Our interview process consists of a screening phone interview (15 min) followed by an in person interview scheduled at the store (15 min)
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 4 – 12 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $17 - $19