What are the responsibilities and job description for the Guest Room Attendant position at Rain Rock Casino?
Position Description
Title: Guest Room Attendant
Reports to: Housekeeping Inspector
Location: Hotel
Salary: $17.00 - $21.00 per hour, (DOE)
Classification: Full-time, Regular, Non-Exempt, Non-Entry
Summary:
Thorough cleaning of the hotel facility, guest room, and patios which includes, making beds, changing linens, dusting, scrubbing floors/toilets/tubs/sinks, vacuuming, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing and delivering work and guest supplies, etc.
Essential Duties and Responsibilities including the following:
- Cleans guest rooms and public areas in accordance with established standards including, but not limited to, vacuuming, dusting, making of beds, cleaning bathrooms (tub, sink, toilet, and tiles), and emptying trash.
- Complies with housekeeping procedures, safety guidelines, and security procedures.
- Folds linens and maintains ample stock on cart of supplies needed to clean rooms and public areas.
- Replenishes bathroom supplies including, but not limited to, towels, soap, shampoo, and drinking glasses.
- Moves furniture, straightens bed, tables, curtains, and bedspreads.
- Washes interior windows, door panels, and sills.
- Empties wastebaskets and sanitary disposals.
- Transports trash and waste to disposal area.
- Reports maintenance deficiencies to the HFront Office Manager, Housekeeping Inspector, and Facilities Department team members.
- Checks all furnishings and equipment (lights, radios, etc.) for needed repairs or maintenance.
- Sweeps, scrubs, polishes, and dusts floors, fixtures, and furniture.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Notifies Facilities Department team members to clean exterior areas as needed.
- Organizes and arranges guest belongings as necessary to present a clean and orderly room.
- Checks all rooms for smoke odors and uses a cleaning machine as needed to remove odor.
- Reports all articles left behind by guests in accordance with policies and procedures.
- Maintains an accurate Room Attendant list and notifies the Front Desk of early/late departing guests and occupied/unoccupied rooms.
- Performs all duties in a manner that continually supports the vision, mission, values, and principles of Resort & Casino.
- Performs all duties in a manner that adheres to the guest4 service standards established by the Resort & Casino?s guest service program.
- Shall be polite and maintain a system in accepting other position related job duties as assigned.
WORKING CONDITIONS & ENVIRONMENT
- The noise level in the work environment is usually loud.
- Must be available to work in a smoke-filled environment.
- Must be able to work all shifts, weekends, and holidays.
- Continuously stands, and walks,
- Frequently bends/stoops, climbs, reaches above and below, kneels, and squats.
- Occasionally crawls.
- Continuously lifts/carries, pushes/pulls up to ten (10) pounds.
- Frequently lifts/carries, pushes/pulls up to fifty (50) pounds.
- Occasionally pu7shes/pulls up to seventy five (75) pounds.
- While preforming the duties of this job, the team member is frequently exposed to toxic or caustic chemicals.
Salary : $17 - $21
