What are the responsibilities and job description for the Operations Manager position at Rainbow Helicopters?
Company Overview
Rainbow Helicopters is a leading provider of aerial helicopter services, specializing in tours and charters. Our commitment to safety, efficiency, customer satisfaction AND most importantly- our community; drives our mission to deliver exceptional helicopter services across the state!
Summary
As an Operations Manager at Rainbow Helicopters, you will oversee the daily operations of our helicopter services, ensuring optimal efficiency and safety standards. This role is pivotal in driving our operational success while aligning with our goals of excellence in service delivery.
Responsibilities/Requirements:
- Manage and supervise ground crew staff, personnel and encompassed duties
- Check-in passengers for their tour
- Adhere to safety protocols and company Standard Operating Procedures (SOPs)
- Prepare guests for their flight
- Communicate with the Honolulu base and reservations departments daily
- Loading/unloading of passengers in helicopters
- Driving golf carts on airport premises
- Exemplary customer service skills. Patience and Aloha is a MUST with all guests!
- An aptitude for mathematics and multi-tasking skills desired
- Must be able to work a flexible schedule and hours, including but not limited to holidays
- Must have a valid U.S. drivers license to obtain airport driving license to operate golf carts on airport ramp/runways. Must be able to pass Kona International Airport background check to obtain work badge/credentials
- This is NOT an entry level position. Firmly seeking management candidates that have a serious understanding and proven record of attendance, punctuality, communication, and responsibility
- Must be able to stand/walk frequently with reasonable accommodations, and work in the sun while outside with helicopters
If you are ready to take your career to new heights in the aviation industry, we invite you to apply for the Operations Manager position at Rainbow Helicopters today!
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends only
Application Question(s):
- Will you be able to pass a federal background check and obtain an airport badge?
- Do you have a current and valid drivers license?
Ability to Commute:
- Kailua-Kona, HI 96740 (Required)
Ability to Relocate:
- Kailua-Kona, HI 96740: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $70,000