What are the responsibilities and job description for the Mitigation Production Manager position at Rainbow Restoration?
Your Responsibilities as the Mitigation Project Manager
Position Summary / Purpose
Create high levels of customer satisfaction by
exceeding their expectations and fulfilling the company’s contractual
obligations through the timely and profitable delivery of restoration services.
Facilitate the timely and profitable delivery of all services required to rapidly return customer’s
property to pre-loss condition, minimizing repairs, and downtime following
property damage.
Primary
Duties and Responsibilities
- Meet or exceed
established targets for responding to and completing estimates on losses
relationships with vendors and subcontractors
targets on managed projects
projects to completion
contracts and payment terms for projects
accurate flow of production paperwork from the job site to administration
of technicians, laborers, and subcontractors with scheduler
company jobs
it pertains to the delivery of our services
owners, building engineers, property managers, tenants, etc.
inspections and complete reports
Additional Duties and Responsibilities
Decision Rights and Authority
Working Relationships and Scope
review and oversee job estimates
Manager in hiring and discharge of production division personnel
Marketing for follow-up and job evaluation with customers
customer and administration function for timely collection of project payment
Performance Competencies
individual speaks clearly and persuasively in positive or negative situations.
Effective in one-on-one and small group situations. Adaptable and able to think
on his / her feet. Able to effectively communicate with customers in
understandable terms.
Writes clear, precise, well organized estimates, proposals, and emails. The
individual edits work for spelling, uses appropriate vocabulary, and has
impeccable grammar. Is able to read and interpret written information.
cohesion and effective team spirit with peers, subordinates, and
subcontractors. Sustains a climate characterized by open, honest relationships
where differences are constructively resolved rather than ignored, suppressed,
or denied. Shares credit for accomplishments.
Has the ability to see the overall job from start to finish. Knowing the
steps to be taken, resources and time required, can effectively create a
timeline for the job. Coordinates plans with other managers.
Does not cut corners. Puts company interests above self. Earns trust of
co-workers. Is intellectually honest, does not play games.
stretch” standards of performance. Demonstrates low tolerance for mediocrity.
Sets clear, fair, and aggressive goals for self and others, encouraging
individual initiative.
empathy for customer’s situation with time and budget constraints to
effectively manage and exceed customer’s expectations.
uses standard word processing and spreadsheet software tools to enhance
efficiency and accuracy of work performed. Effectively uses communication
devices and technology to collect, review, and forward field activity reporting.
Qualifications – Knowledge, Skills, and
Abilities
High
school diploma (or GED) plus three (3) to five (5) years of experience managing
construction or restoration projects and supervising crews. Associate (2 year)
degree or bachelor’s (4 year) degree in business or construction management
a plus. Advanced knowledge of building construction, remodeling, or
restoration. Understands the relationship between direct labor and
profitability.
Financial Reports and
Budgeting
Understanding
of financial reports : Profit & Loss, Balance Sheet, Cash Flow, and
budgeting. Ability to review completed job costing, assess performance, and
identify areas for improvement.
Technical Skills
Proficient
technical skills, experience, and certification in the areas of service the
company provides.
Mathematical Skills
Adequate
math skills – Able to quickly and effectively translate remaining work into
manpower planning, project completion times, and review and assess labor time
reporting. Effectively project job costs based on work remaining.
Negotiation Skills
Wins
by creating advocates, not enemies, when negotiating.
Computer Skills
Demonstrates
intermediate to advanced proficiency in the use of computers and computer
software, especially MS Word and Excel. Experience with Xactimate software is a
plus.
Listening Skills
Effective
in receiving feedback and input from customers and employees, probing for
additional information or unspoken issues, and providing timely response.
Certificates, Licenses,
and Registrations
IICRC certifications recommended.
Physical Demands
The physical demands
described below are representative of those that must be met to successfully
perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is regularly required to sit,
use hands to finger, handle or feel, reach with hands and arms, and talk or
hear. The employee is frequently required to stand and walk. The employee must
regularly lift and / or move up to 10 pounds and occasionally lift and / or move up
to 25 pounds.
Working Conditions
is predominantly carried out in office, in shop or job site environment. Daily exposure
to the shop where vehicles and equipment are housed and maintained is expected.
Employee will encounter facilities where standing water and sewage are present,
heat is unavailable due to lack of utilities, fire damage has occurred, and
mold or other organic growth exists.
environment is moderate to high.
Compensation :
If you’re ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team!
APPLY TODAY!
Salary : $60,000 - $65,000
