What are the responsibilities and job description for the Relocation coordinator position at Rainey Property Management?
ABOUT THE ORGANIZATION
Rainey Property Management (Rainey) offers best-in-class management services and operation of apartment communities. Rainey provides owners of multi-family communities with a full suite of property management solutions tailored to the unique needs of each community.
Our team prides itself on consistently providing a high level of service to the owners and residents of the communities we manage.
Our team possesses 150 years combined experience leading nationally recognized multifamily property management organizations.
At Rainey we believe that all people deserve access to safe, decent, sanitary and affordable housing regardless of income or background.
By employing a hands-on approach to property management, we create healthy and happy communities for our residents while delivering efficient operating results.
We firmly believe that it is possible to create value and community at the same time, and we aim to do so with the highest level of customer service.
Benefits and Pay : Pay rate : $68,640
Pay rate : $68,640
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary.
- Medical, Dental, Vision, short / long term disability
- 4 weeks PTO
- 401K match up to 5% after 90 days with immediate vesting
- Up to 10 paid holidays
About the Role :
Rainey Property Management is seeking a Relocation Coordinator to manage resident relocations during a multi-family property renovation.
This full-time, on-site role involves working closely with residents, contractors, and property management to ensure smooth, stress-free transitions.
Weekly calls with residents are required to provide updates and address any concerns throughout the process. The ideal candidate will have strong communication skills, be highly organized, and have a passion for customer service.
Key Responsibilities :
- Coordinate resident moves during an interior / exterior property renovation.
- Conduct weekly calls with residents to provide updates and address any concerns.
- Conduct weekly renovation calls with various team members.
- Serve as the main point of contact for residents, answering questions and offering support.
- Assist residents with packing and logistics to ensure smooth transitions.
- Collaborate with management, contractors, and ownership to keep everyone informed of schedules and progress.
- Ensure that residents experience minimal disruption and receive excellent customer service throughout the process.
Qualifications :
- 3-5 years of experience in multi-family property management or related roles.
- Strong verbal and written communication skills.
- Ability to manage schedules, solve problems, and work independently.
- Reliable transportation and flexibility to be on-site as needed.
- Positive attitude and team-oriented mindset.
PI255423030
Last updated : 2024-11-25
Salary : $68,640
