Store Manager

A Manager for Raining Berries is responsible for overseeing and ensuring smooth operations, and maintaining consistent service quality, beginning at one location with the potential to grow into a regional position, covering locations in the Tampa, Sarasota, and Orlando markets.

The job description includes the following responsibilities:

Key Responsibilities:

1. Operations Management:

• Oversee day-to-day operations of restaurant.
• Ensure adherence to company policies, standards, and procedures.
• Optimize operational efficiency by monitoring staff, inventory, and customer service.

2. Staff Management:

• Recruit, hire, and train key staff.
• Provide coaching and leadership to management teams to improve performance.
• Monitor staffing levels and manage scheduling to meet operational needs.
• Organize and lead meetings with staff, ownership, and management to discuss key updates and areas for improvement.

3. Financial Management:

• Manage budgets and control costs (labor, food, supplies).
• Analyze financial reports, identify trends, and implement strategies to increase profitability.
• Ensure restaurant meets its sales targets.

4. Customer Service & Quality Assurance:

• Ensure location provides a high level of customer service and food quality.
• Handle escalated customer complaints or issues, resolving them effectively.
• Conduct audits to ensure compliance with Raining Berries quality standards.

5. Compliance, HR & Safety:

• Ensure compliance with health and safety regulations, as well as food safety standards; keep State food safety certifications on file and up-to-date.
• Implement and monitor employee safety programs.
• Onboard new hires.

6. Marketing & Sales:

• Collaborate with marketing teams to develop promotions and drive sales.
• Understand local market trends and customer preferences to enhance menu offerings and promotions.
• Work collaboratively with Brand Ambassador to organize events, marketing strategies, and ensure that monthly marketing deliverables are met.

7. Reporting:

• Provide regular performance reports to upper management, including insights into sales, staff performance, and operational challenges.
• Use data-driven insights to recommend improvements and strategic initiatives.

8. Team Development:

• Identify opportunities for training and development to improve team performance.
• Organize bi-weekly meetings with restaurant managers and ownership to discuss goals, performance, and feedback.

Qualifications & Skills:

• Bachelor’s degree in business, hospitality, or a related field (preferred).
• Proven experience as a multi-unit manager or area manager in the restaurant or hospitality industry.
• Strong leadership and people management skills.
• Ability to analyze financial data and drive profitability.
• Excellent communication, organizational, and problem-solving skills.
• Knowledge of food safety regulations and standards.
• Flexibility to travel between locations regularly (if necessary)

Key Metrics:

• Sales growth and revenue targets.
• Customer satisfaction scores.
• Staff retention and development.
• Operational efficiency and cost control.

Raining Berries Manager role is crucial for ensuring consistent performance and delivering on both operational and financial goals across restaurant locations.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: On the road

Salary : $50,000 - $55,000