What are the responsibilities and job description for the Car Wash Attendant position at Rainstorm Car Wash?
JOB TITLE: Car Wash Attendants - We are hiring for both full-time and part-time positions.
REPORTS TO: Site Manager
POSITION SUMMARY:
As a Car Wash Attendant Teammate, you will be serving the company’s customers by addressing inquiries, making the customer feel welcome, explain our wash packages in addition to explaining our monthly membership plans. We then share our time, effort, and knowledge to help guide you through our Developmental Career Plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for greeting customers, answering questions, and explaining the wash options available.
- Stand at the pay stations and assist every customer that comes through the wash.
- Field customer inquiries.
- Guide customer vehicles into the wash tunnel.
- Upkeep the condition of the car wash by performing cleaning tasks such as taking out the garbage, sweeping the lot, and using a pressure washer to clean the wash bay.
- Performs other duties and responsibilities as assigned.
Duties and Job Breakdown Percentages:
70% Customer Interaction
20% Site Upkeep (Cleaning/Maintaining)
5% Opening/Closing Procedures
5% Basic/Light Troubleshooting of Daily Duties
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent communication skills including active listening.
- Excellent sales and customer service skills.
- Ability to anticipate customer needs.
- Ability to recommend different wash memberships to customers.
- Ability to work as a team.
- Proficient computer skills with the ability to learn a point of sales system.
- Strong work ethic and professional attitude.
EXPERIENCE:
- Customer service and some sales experience preferred.
PHYSICAL DEMANDS:
In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday; use of hands; reach with hands and arms; climb or balance; stop, crouch and kneel. The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions. The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.
WORKING ENVIRONMENT:
The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others.
This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.
SUPERVISION RECEIVED:
The team member must be capable of performing their responsibilities with minimal supervision.
NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the team member in this job.
True Blue Car Wash is an Equal Opportunity Employer – Veterans/Disabled and other protected categories
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Salary : $15 - $16
