What are the responsibilities and job description for the Front Desk Manager - Conway position at RAINWATER, HOLT & SEXTON, P?
As a Front Desk Manager, you have the opportunity to greet and interact with clients and visitors entering the firm’s office on a daily basis. You will ensure each RHS visitor feels comfortable by providing exceptional customer service, offering beverages and escorting them to appropriate conference rooms. You will maintain a clean and organized office, while maintaining office calendars and conference room reservations and preparations. Most importantly, you will be available provide office coverage daily, as well as maintaining inventory, office supplies, snacks and drinks.
Your positive, can-do attitude makes you a joy to work with for both clients and staff alike. While you are organized and love the satisfaction of getting things done, you are also a people person and enjoy interacting with clients, insurance adjusters, medical providers, and fellow staff throughout your workday. Though you are self-directed and able to work independently, you are also a team player who collaborates well with everyone at the firm to make things happen for our clients. You feel great about working for an ethical firm where customer service is a priority and you can feel good about helping people through difficult times in their lives.
QUALIFICATIONS FOR A FRONT DESK MANAGER
- At least 2 years of customer service experience
- Previous legal experience with personal injury, bankruptcy, social security, or workers' compensation claims *Preferred*
- Excellent computer and typing skills
- Ability to maintain knowledge of law firm policies and procedures
- The urgency to provide above-and-beyond customer service
Are you able to prioritize tasks effectively? Can you function under pressure from deadlines? Do you have excellent communication skills? Are you flexible and resilient in an ever-evolving atmosphere? Do you exhibit sound judgment? Can you maintain strict confidentiality?
If so, then you might just be perfect for this Front Desk Manager position!
WORK SCHEDULE
This is a full-time, Monday-Friday, 8:00 am - 5:00 pm position. IN-OFFICE ONLY.