What are the responsibilities and job description for the Advisor Business Analysis position at Raise?
Job Description
Advisor Business Analysis
Pay Rate : $43.55 / hour on W2
Location : Gastonia, NC 28056 (Hybrid)
Contract Length : 1-year contract
We at Raise are hiring an Advisor Business Analysis for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.
As an Advisor Business Analysis, you’ll use strong analytical and problem-solving skills to effectively understand business needs, identify solutions, and ensure successful implementation of system enhancements.
We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities
Elicit, analyze, and document business requirements for system enhancements.
Partner with enterprise functional and technical teams to prepare for user acceptance testing.
Conduct regression testing for CIS Systems (for CC Ops changes).
Establish strong relationships and maintain effective communication with Company stakeholders and Customer Care teams.
Develop and send communication to stakeholders informing them of the impacts of system enhancements.
Act as a liaison between business stakeholders and developers, stepping in where needed to clarify, communicate, and provide support.
Take ownership of assigned duties and successfully execute on all tasks while managing multiple demands simultaneously.
Apply problem solving, analytical and critical thinking skills to facilitate end to end requirements gathering.
Qualifications
A related University degree with a minimum of 4 years of experience in business or systems analysis, knowledge of TIS systems and solutions or related.
An equivalent combination of education and experience will be considered.
Knowledge of technology implementation requirements and methodologies.
Understanding of Customer Care Operations and the needs of the business.
Proven analytical and problem-solving skills.
Demonstrated ability to make sound decisions and deliver results.
Good interpersonal skills including building consensus, negotiation, and facilitation.
Preferred
CBAP Certification or other formally recognized education in the field of business analysis.
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