Account Manager

Job Description

Job Description

About Raising a Reader

Raising a Reader (RAR) is a national nonprofit that partners with parents and educators to create brighter futures for children by strengthening family bonds. Family engagement is at the core of what we do. Our evidence-based programs help caring adults set their children up for success by creating shared reading routines, fostering social-emotional learning, healthy family relationships and learning skills needed to thrive in school and beyond. Through easy-to-use, multilingual materials and diverse stories, we meet families where they are and make shared reading more engaging and accessible for all children.

We believe that all children deserve the opportunity to realize their potential. We believe that the best way to support children is by engaging and strengthening families, and that the lessons that last are those learned with love. We believe that reading helps children develop not just literacy skills, but also empathy, understanding, emotional intelligence and critical thinking. We believe that literacy and education are key to closing persistent gaps and creating a more equitable future for our children and our communities – regardless of race, culture, language, income or ability.

Learn more at www.raisingareader.org.

Position Overview

The account (sales) manager is a new role at Raising a Reader and serves as a driving force behind Raising a Reader’s mission to transform lives through the power of reading. As the account manager, you will spearhead sales initiatives and utilize grant funding to expand Raising a Reader programs to new communities, forge meaningful connections with new and existing customers, and pursue ambitious sales and growth goals annually.

Reporting directly to the Vice President of Strategic Growth and Revenue, the account manager will leverage a collaborative spirit and innovative mindset to manage a growing sales pipeline. Responsible for taking new and current customers through the entire sales cycle, this role will play a crucial role in growing the organization’s impact and revenue.

Additionally, this role will lead the organization’s grant-placement efforts, using the organization’s philanthropic dollars to provide Raising a Reader programs free-of-charge to providers navigating systemic barriers. . The account manager will be an integral partner with the Director of Development to identify opportunities to direct grant-funded programs to potential partners.

In 2025, this role will have a goal of $700K in sales and $200K in grant-placed programs.

This role is ideal for a driven, collaborative, organized, and innovative professional looking to expand an impactful early literacy family program.

Essential Duties and Responsibilities

Successfully implement Raising a Reader’s sales program nationally by :

Leading the sales process from initial prospecting to closing (~70%)

Develop strategic sales plans for each organization in the role’s account portfolio.

Support with setting sales goals and the sales plan / strategy to meet sales targets

Co-create and implement the annual sales plan to meet sales and impact goals

Assist with determining price schedules, discount rates, and other promotions / campaigns

Serve as a face of the organization by developing and maintaining relationships with customers

Leading grant management (~20%)

Lead LA grant placement; support NJ grant placement

Manage the sales and business cycle for all grant-funded partners, including identification of program prospects and securing program placement.

Play an integral role in the grant management process, including the tracking and reporting of requirements.

Tracking and analyzing sales statistics based on KPIs (~10%)

Prepare sales projections

Prepare grant-placement projections

Track metrics, segment data, analyze data, compare against benchmarks, and input relevant data in CRM (Salesforce)

Coordinating with the program team to resolve customer inquiries.

Other duties as assigned.

This is more than just a job; it's an opportunity to make a lasting difference in the lives of children. Join us and be a part of a team that is changing the world, one book at a time.

Qualifications :

Aligned with Raising a Reader’s mission and core values :

Equity and Inclusion : All people are seen, heard, valued and included.

Relationships : We approach all people and partnerships with kindness, purpose and gratitude.

Families : We are here for families.

Accountability : We believe that results matter.

Essentialism : Our model is effective, simple, agile and elegant, and we prioritize what is essential to scale it effectively.

At least three or more years’ of experience of sales experience.

Exceptional communication skills

Demonstrated excellence in organizational, customer service, project management, communication, presentation, and influence skills

Strong business acumen and sense with the ability to close deals

Maintain confidentiality of sensitive information

Proficiency using computers and software such as Microsoft Office, Google Suite applications, and Salesforce, and / or the ability to learn new technologies and software quickly

Strong problem solver with the ability to make quick, sound decisions and the ability to juggle multiple projects and priorities simultaneously

Positive, can-do attitude with a solutions-oriented mindset

Attention to detail and the ability to operate with considerable independence to effectively establish priorities and work accurately under time constraints.

A demonstrated commitment to advancing racial and socioeconomic justice and working with students and families from diverse communities and backgrounds

Compensation and Location

Pay : This full-time, exempt position's pay range is $75,000 - $90,000 annually plus the opportunity to earn a performance bonus. Final compensation amounts are determined by multiple factors, including candidate experience and geographic market, and may vary from the amounts provided. Generally, we expect this role to be paid near the $80,000 mark; however, we may pay more for specific geographic regions and / or highly desirable skills, experiences, and / or abilities. New staff are rarely brought in at the top of the range to ensure internal equity and to leave room for salary growth during an employee’s tenure at Raising a Reader.

Benefits : We offer competitive benefits, including top-tier medical, dental, and vision insurance, disability and life insurance, generous paid time off, 403(b), financial advising.

Location : This role is required to be within the state of CA, but may otherwise be remote within the state of California, with a preference for candidates in either SF Bay Area and / or LA.

Travel : Travel will be required for this position. Estimated up to 20% travel in a given year.

Equal Employment Opportunity and Inclusion

Raising a Reader is committed to diversity, equity, inclusion, and equal opportunity. RAR is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, political affiliation, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. RAR is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

How to Apply

To apply, please submit a resume and a one-page cover letter outlining your unique qualifications for this role using the link below. The position will remain open until filled, though we encourage you to apply as soon as possible.

Salary : $75,000 - $90,000