Server/Waiter

Rakki sushi and Omakase is a high-end Japanese omakase restaurant specializing in curated dining experiences that blend traditional Japanese techniques with innovative culinary artistry. Our mission is to deliver exceptional food, service, and ambiance to every guest.

Position Summary

We are seeking an experienced and detail-oriented Fine Dining Server to join our team. The ideal candidate will have a passion for Japanese cuisine and a commitment to delivering impeccable customer service. You will play a key role in creating an unforgettable dining experience by anticipating guests' needs and guiding them through our omakase journey.

Key Responsibilities:

Guest Service Excellence

• Greet and welcome guests warmly, providing an elegant and attentive first impression.
• Guide guests through the omakase menu, explaining dishes, ingredients, preparation methods, and sake pairings.
• Anticipate guests' needs, ensuring every detail of their dining experience is attended to.
• Handle guest questions, concerns, and special requests with professionalism and discretion.

Dining Room Operations

• Set up and maintain the dining area to the highest standards of cleanliness and presentation.
• Serve dishes with precision, timing, and an understanding of the flow of omakase service.
• Present and pour beverages, including sake, with a focus on etiquette and refinement.
• Clear tables efficiently while maintaining a calm and quiet demeanor.

Team Collaboration

• Communicate with the kitchen team to ensure a seamless flow of courses.
• Work closely with hosts, bussers, and other staff to create a cohesive dining experience.
• Assist in resolving service challenges and ensuring guest satisfaction.

Knowledge & Sales

• Maintain in-depth knowledge of the restaurant’s menu, ingredients, sake, and wine selections.
• Upsell beverages, premium offerings, and additional menu items where appropriate.
• Provide recommendations based on guest preferences and dietary restrictions.

Skills & Attributes

• Excellent interpersonal and communication skills.
• Ability to memorize and explain detailed menu descriptions and pairing suggestions.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Professional demeanor, including a polished appearance and etiquette.
• Passion for hospitality, with a focus on creating memorable experiences for guests.

Qualifications

• Proven experience in a restaurant setting, preferably in fine dining establishments
• Strong customer service skills with a focus on guest satisfaction
• Proficient in using POS systems, such as Toast or Clover
• Knowledge of food safety and handling practices
• Excellent time management and multitasking abilities
• Sales experience to enhance guest dining experiences and promote menu items

Job Type: Full-time

Pay: $150.00 - $250.00 per day

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift

Experience:

• Customer service: 2 years (Required)
• Japanese cuisine: 2 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

Ability to Relocate:

• Doral, FL 33178: Relocate before starting work (Required)

Work Location: In person

Salary : $150 - $250