What are the responsibilities and job description for the Intern - Account Specialist position at Rakuten Advertising?
Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
The Intern Experience:
At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you’ll be a true member of the team. We are also invested in your growth as an individual and professional. That’s why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.
You can visit rakuten.us and our Muse profile, to learn more about Rakuten’s culture and values, as well as hear from last year’s interns.
Business Unit Introduction:
Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
SUMMARY:
In this role, you will be part of the client services team working directly with a wide array of clients, supporting them in their affiliate marketing initiatives. These clients span the electronics, travel, finance, education, etc. verticals. You will witness the day to day of managing a client portfolio and see how our team helps our clients achieve their goals in a fast pace and ever-changing environment. You will also interface with numerous internal groups such as analytics, marketing, billing, etc. This role will give you a great understanding of digital marketing from both an agency and client perspective.
Key Responsibilities
Manage communication and act as liaison between publishers, advertisers, and account managers. Update client promotions, creative and communications as necessary. Audit creative and placements as mandated by account team/client. Review partnered affiliate websites to identify optimization opportunities.
MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
The Intern Experience:
At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you’ll be a true member of the team. We are also invested in your growth as an individual and professional. That’s why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.
You can visit rakuten.us and our Muse profile, to learn more about Rakuten’s culture and values, as well as hear from last year’s interns.
Business Unit Introduction:
Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
SUMMARY:
In this role, you will be part of the client services team working directly with a wide array of clients, supporting them in their affiliate marketing initiatives. These clients span the electronics, travel, finance, education, etc. verticals. You will witness the day to day of managing a client portfolio and see how our team helps our clients achieve their goals in a fast pace and ever-changing environment. You will also interface with numerous internal groups such as analytics, marketing, billing, etc. This role will give you a great understanding of digital marketing from both an agency and client perspective.
Key Responsibilities
Manage communication and act as liaison between publishers, advertisers, and account managers. Update client promotions, creative and communications as necessary. Audit creative and placements as mandated by account team/client. Review partnered affiliate websites to identify optimization opportunities.
MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Technical Abilities: Must be able to quickly learn proprietary software to manage campaigns and report results. Solid proficiency with Excel and Power Point for client-ready reports and presentations. Ability to learn Rakuten tools and processes.
- Communication Skills: Exemplary written and oral communication skills.
- Detail oriented: Able to complete tasks efficiently and effectively.
- Collaborative: Able to work across several teams and departments.
- Current college/university enrollment. Communication, marketing, business majors preferred. At the time of posting, Rakuten expects the hourly rate for this role will be between $20 - $30 per hour. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location.
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
Salary : $20 - $30
