Tax Director of Operations, Americas

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten is seeking a Tax Director of Operations to lead the income tax provision and compliance operations for the Rakuten International North America businesses. Reporting to the Senior Director of Tax, you will oversee the execution of our domestic income tax compliance processes and manage our quarterly and annual tax provisions. This role combines deep technical expertise in tax accounting with strong operational leadership to ensure accurate, timely, and efficient tax reporting.

Responsibilities:

Tax Compliance

• Lead the preparation and filing of federal and state income tax returns
• Ensure compliance with evolving tax legislation
• Manage information gathering and reporting processes across multiple business units
• Coordinate responses to tax notices and support tax audits
• Review tax payments and manage compliance calendar to ensure timely filings
  
  

Tax Provision

• Lead the quarterly and annual income tax provision process in accordance with ASC 740
• Partner with business unit leaders and headquarter to complete internal reporting package.
• Provide technical tax accounting guidance to ensure compliance with U.S. GAAP requirements
• Document and maintain tax positions and technical accounting memos
  
  

Process and operations

• Develop and implement standardized processes for tax compliance and provision workflows
• Drive continuous improvement in tax operations through process optimization and automation
• Maintain strong internal controls and documentation for Japanese Sarbanes-Oxley Act compliance
• Collaborate with finance and accounting teams of different business units to ensure accurate and timely data for tax reporting
  
  

Requirements:

• Have 10 years of progressive corporate tax experience, including both Big 4 public accounting and industry experience
• Excellent analytical and problem-solving skills, with the ability to interpret complex tax regulations and apply them to practical situations
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• Strong attention to detail and accuracy, with the ability to manage multiple priorities and meet deadlines
• Have direct experience managing income tax provisions and compliance for publicly traded technology companies
• Demonstrate comprehensive knowledge of U.S. federal and state corporate income tax requirements
• Demonstrated leadership experience in developing an internal team while managing outside consultants.
• Track record of improving tax department efficiency through process automation
• CPA certification is preferred.
• Thrive in fast-paced, dynamic environments and can adapt quickly to evolving needs
• Knowledge in US international tax concepts (GILTI, BEAT, etc.) is a plus.
• Background implementing tax provision software is a plus
  
  

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $113,157.00 - $211,032.00 annually