What are the responsibilities and job description for the Banquets position at Raldex Hospitality?
About the Wait Staff position
We are seeking a dedicated and vibrant Banquet Server to join our team. The shifts/times for this position vary based on events in our meeting rooms.
The duties and responsibilities of a Banquet Server are generally to provide exceptional guest service throughout the entire event process to ensure the highest standard of customer satisfaction.
Examples of Banquet Server duties & responsibilities are:
• Assisting with the complete setup and breakdown of the banquet area
• Pressing linens and rolling silverware
• Relaying food and beverage orders
• Maintaining a high level of cleanliness and awareness of sanitary practices
• Washing all dishes and silverware
• Anticipating guests' needs and exceeding customer service expectations
• Maintaining composure in a fast-paced environment
• Relaying important information about orders, allergies, and special requests to the appropriate person/people
• Responding urgently and appropriately to any concerns
• Presenting a professional appearance and mannerisms
• Adhering to all relevant health department rules/regulations and all customer service guidelines
** Must have the ability to work with little or no supervision while meeting high-performance standards
