What are the responsibilities and job description for the Phone Scheduler position at Raleigh Durham Medical Group / Cape Fear Family...?
Job Summary
Cape Fear Family Medical Care is a division of the Raleigh-Durham Medical Group (RDMG) which is an organization comprised of several highly esteemed practices in the Raleigh & Fayetteville areas & provides the highest quality care to patients of all ages.
We are seeking a detail-oriented and organized Scheduler to join our team. The Scheduler will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within our healthcare facility. This position requires strong communication skills and the ability to work effectively in a fast-paced environment while adhering to HIPAA regulations and maintaining patient confidentiality.
Responsibilities
- Manage and coordinate patient appointments using medical scheduling systems.
- Verify insurance information and ensure compliance with ICD-10 coding standards.
- Assist with the development and maintenance of care plans for patients.
- Provide administrative support at the front desk, including answering phone calls and responding to inquiries.
- Maintain accurate records while adhering to HIPAA guidelines to protect patient information.
- Collaborate with healthcare providers to optimize scheduling efficiency and patient flow.
- Handle any scheduling conflicts or changes promptly and professionally.
Skills
- Proficiency in medical scheduling and administrative support functions.
- Experience with front desk operations in a healthcare setting is preferred.
- Strong understanding of HIPAA regulations related to patient confidentiality.
- Excellent communication skills, both verbal and written, with an emphasis on customer service.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Proficient in using phone systems and other office equipment effectively.
Join our dedicated team as a Scheduler, where your organizational skills will contribute significantly to the quality of care we provide to our patients!
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $12 - $13
