Scheduler

Raleigh General Hospital

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

Where We Are:

Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Educational assistance and tuition assistance for qualified applicants
• Professional development opportunities and CE assistance
• And much more…

JOB SUMMARY
Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

ESSENTIAL FUNCTIONS
Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

JOB REQUIREMENTS
Minimum Education
High school diploma or equivalent Required or at least three years of directly related experience may besubstituted for the required education.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment.
Organizational and time management skills.
Ability to prioritize work based upon patient/department needs.
Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax,scanner.
Computer experience required
Medical terminology, billing, and/or collection experience preferred.
Minimum Work Experience
Prior scheduling experience in a healthcare environment is strongly preferred.

EEOC Statement:

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.