Employee Relations Specialist

Overview

Who We Are

The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. 

Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O-N-E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service.

Perks & Benefits

• Competitive compensation, paid weekly
• Eligible for annual incentive bonus
• Retirement Savings Plan - 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Paid time off
• Family leave and time off
• Life insurance
• Wellness Programs (Raley’s Healthy Lifestyles)
• Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs 
• Discounts to amusement parks, gym memberships, mobile phone plans, etc. 
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events
• On-site pop up grocery market
• On-site all you can eat fruit bar 

Compensation

The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.

Expected Minimum Pay Rate

Expected Maximum Pay Rate

Responsibilities

What You Will Do

As an Employee Relations Specialist (Team Member Relations Specialist), you will serve as a trusted advisor to teams and individuals to ensure our organization’s treatment of team members is fair, respectful and consistent with our Company values and business objectives. You will be responsive to a range of HR matters from routine to difficult employee relations issues including highly sensitive and time critical workplace investigations, consultations with team members and leaders, and responding to potential union activity. You will also have an opportunity to serve as a partner with multiple store locations and districts and has regular travel to locations.

How You will Make a Difference

• You will exercise excellent judgement to accurately assess situations and diagnose problems and resolve conflict.
• You will demonstrate strong influencing skills and diffuse emotional situations and individuals.
• You will communicate effectively, both verbally and in writing. 
• You will maintain confidential information.
• You will demonstrate time management and prioritization skills to balance time between crisis-response and routine matters.
• You will investigate complex HR issues, including: conducting claimant, witness, and accused employee interviews; analyzing data from various internal systems; composing investigation reports; proposing remedial action based on investigation findings.
• You will consult and collaborate with business partners, and Legal teams on routine to difficult employee investigations and requests for information.
• You will communicate with team members and provide advocacy or coaching support to help them resolve standard workplace concerns and teamwork issues.
• You will follow up with team member concerns received from all communication platforms and documents issues and resolution, as appropriate.
• You will advise leaders on team member performance and conduct issues and coaches on handling and preparation of disciplinary actions.
  • You will gather and prepare evidence, documents and information and serves as Company representative in union grievance, sexual harassment review board and unemployment hearings.
  • You will provide timely, complete information, as needed, to unemployment claims administrator.
  • You will identify witnesses and coordinate their preparation and participation at in-person and virtual hearings.
• You will analyze casework trends to produce strategic, proactive recommendations to HR and the business to proactively address and mitigate systemic issues.
  • You will maintain various tracking logs for internal and external purposes such as EEOC reports, union matters, and internal studies.
• You will participate in analysis and revision of people programs, policies, and practice to sustain a positive work environment for Raley’s team members.

Qualifications

Who You Are

• You are a HR professional with knowledge of state, federal, and legal regulations and requirements related to human resources including EEO, ADA/FLMA, Workers’ Compensation, and wage & hour.
• You value a positive employee experience.
• You have a general knowledge of regulatory and contract requirements in area of specialty.
• You like to build relationships at various levels of the organization.
• You like consistency and aspire to create a fair and equitable work environment for all.

How you will align with our FAMILY values:

Fearless: You’re not afraid to speak up and share your BOLD ideas. 

Accountable: You value accuracy and transparency.

Memorable: You make employee feel like they matter, you lead with empathy and leave an impact. 

Inspiring: You’re positive and adaptable.

Learning: You're constantly keeping up with the everchanging HR landscape. 

YOU: You're a team player and bring your unique perspective to the table. 

Must Haves

• High School Diploma or G.E.D. 5 years or more of experience in employee relations or other human resource experience or the equivalent combination of education, training and experience. Some college in relevant field is preferred.
• Five (5 ) or more years of experience with employee complaint investigation including discrimination and harassment complaint handling as well as involuntary termination handling.
• Experience in business or in retail industry and multi-unit is preferred. 
• Certification desirable: PHR, SHRM-CP or other HR certification with emphasis on employment and labor law.
• General knowledge of regulatory and contract requirements in area of specialty.

PHYSICAL DEMANDS - Employees may occasionally experience the following physical demands for extended periods of time:

• Extended time spent sitting and keyboarding.
• Viewing computer monitor constantly.
• Frequent telephone usage.
• Occasional travel is required, approximately 25% of the time. 

Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada.

Internal Applicants:• No disciplinary action during the past 6 months.• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.• You must upload a resume and answer all application questions.

Salary : $65,700 - $87,900