Quality Assurance Specialist

The Ralph S. Alberts Company is a leading custom molding manufacturer based in Montoursville, PA. We take pride in crafting unique products and are committed to upholding our core values: Safety, Family, Teamwork, Integrity, Excellence, and Innovation

Position Overview: The Quality Assurance Specialist is a key member of the production team, responsible for quality control inspections and process improvements across the production department. While the primary focus is on inspecting parts and determining whether to accept or reject them, the role also requires flexibility in supporting production operations. If parts need rework or are to be scrapped, the QA Specialist will work closely with production employees, providing necessary training and reinforcing required standards. In some cases, the QA Specialist may be required to directly participate in production tasks to maintain workflow or resolve quality issues in real-time.

In addition to monitoring rework and scrap trends, the QA Specialist will conduct root cause analysis and implement corrective actions as necessary. This role also includes regular collaboration with the RSA Quality Control Coordinator to ensure that quality practices align with companywide policies, procedures, and objectives. The QA Specialist will help develop and maintain SOP standards and quality documentation while utilizing internal tools for accurate QC data entry.

Key Responsibilities:

• Proactive monitoring of rework/scrap trends, root cause analysis, and implementation of corrective actions.
• Inspection of parts as staged through production processes to catch potential issues at the earliest step.
• Ability to comprehend customer-supplied prints and specifications regarding part design
• Responsible for documenting nonconforming parts and creating/updating part-specific acceptability standards as necessary to provide consistent guidance for production employees
• Identified rejects are returned to the responsible party for either rework or scrapped with coaching to standards requirements.
• Assists in communicating our ISO 9001 Quality Policy, and ensuring work being performed conforms to our established documented procedures.
• Monitors daily part production and individual scanning of passed, reworked, and scrapped parts with complete data entry into production assistant software.
• Assists with customer RMA’s (Returned Material Authorization) processing and quality issues requiring Non-Conformance Reports and follow-up.
• Assists Department Managers with customer communication and replacement of parts as required due to quality issues

Requirements:

• Proven experience in a production quality role, with a strong understanding of quality control procedures and root cause analysis
• Flexibility to move between quality assurance tasks and hands-on production work when necessary
• Ability to read and interpret customer-supplied prints, specifications, and design standards
• Strong problem-solving skills to address quality issues promptly and effectively
• Familiarity with ISO 9001 quality standards and procedures
• Ability to document quality issues clearly and consistently, and to update part-specific acceptability standards as required
• Proficiency in data entry and using production software for quality tracking and reporting
• Strong communication skills, with the ability to collaborate across departments and contribute to continuous improvement efforts

Shift Details:

• Schedule: First shift, Monday - Friday 6:00 am - 2:30 pm

Benefits:

• Insurance: Medical, vision, dental, and other supplemental insurance available starting on the 1st of the month after 30 days of employment
• Retirement: 401(k) plan eligibility after one year of employment
• Paid Time Off: PTO including vacation and sick time after 90 days
• Additional PTO: Birthday PTO, Holidays
• Other Benefits: Unpaid time off options, monthly KPI bonuses, weekly pay, amusement park reimbursement, employer-paid life insurance, employee recognition programs, and awards
• Support Programs: Employee Assistance Program (EAP)

Additional Information:

• A pre-employment physical and drug test are required; medical marijuana cards are accepted for this position
• Background checks will be conducted on all candidates

The Ralph S. Alberts Co., Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, age, ethnicity or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status, or any other status as protected by state or federal law.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $16 - $22