What are the responsibilities and job description for the Front Desk Associate position at Ram Hotels?
About us
Ram Hotels is a medium business in Columbus, GA. We are professional, agile, professional and our goal is to Grow.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities
### Job Overview: We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjoyable. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. ### Duties: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Assist guests with inquiries, requests, and complaints in a professional manner - Handle reservations and cancellations using our hotel management system - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction ### Requirements: - Previous experience in customer service or hospitality preferred - Excellent communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills and attention to detail - Proficient in using phone systems and computer software - Knowledge of hotel operations and procedures is a plus - Fluent in English; additional languages are a bonus Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests. Apply today!
Job Type: Part-time
Pay: $10.32 - $12.12 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- Columbus, GA 31903: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12
