Founded in 1995, National Products, Inc. began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world’s most rugged industries, we serve motorcycle riders, kayak fishermen, police and fire, farmers, miners, pilots, extreme sports enthusiasts, and many others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, smartphones, laptops, and many different displays across nearly every mobile market. Made in the USA, we are proud to offer a lifetime warranty on most products.
Job Description
A Partner Program specialist’s job is to manage the authorizations of customer relationships within an authorized B2B sales channel, including coordinating incoming distribution sales reports, communicating NPI’s partner policy, identifying MAP and counterfeit violations, and escalating necessary enforcement actions. This role requires collaborating directly with the stakeholders to analyze processes and tailor them to the needs of the company and its users. This role requires strong familiarity with Excel for data manipulation.
Duties and Responsibilities
Counterfeit and IP Reporting
- Enforce intellectual property infringements (counterfeit, copyright, trademark, & patent)
- Develop analytical and real-world insights aimed at finding suspected counterfeit items
- Maintain database for grey market activity and counterfeit investigations
Policy Enforcement
Monitor and investigate unauthorized RAM Mounts listings across all 3rd party platforms for enforcement actionsEnforce Minimum Advertised Price (MAP) policies with authorized resellersCoordinate data entry and maintenance of partner sell-through and inventory reportsprocess and improve communication and subscription to RAM Mounts USA’s Unauthorized Seller List with distribution partnersReview, audit and approve Authorized Resale Partner ApplicationsMaintain weekly cadence reports for distribution partners and enforcement updates with RAM Mounts USA E-Commerce teamsData Analysis and Reporting
Present weekly reports of MAP findings (counterfeit reporting, test buys, etc.) in dept meetingsDirect pricing and MAP inquiries through the established dealer and distribution networkOperations
Proactively seek out and identify needed program changes, identifying and documenting new processes or changesCoach NPI users on authorized partner policy updatesProvide sales enablement communications to customers on pricing and incentive programsSkills and Specifications :
Able to work in fast-paced, self-directed environmentIn-depth knowledge of the standard capabilities of Salesforce CRM and MS Power suite automationsExceptional verbal and written communication skills, excellent time management skillsExpertise in Microsoft Excel – live and breathe data integrity, whether writing VLOOKUP formulas or developing presentation-ready Pivot TablesPatient and pragmatic personality for coordinating complex customer processesCreative thinking approach to customer service and sales enablement decisionsTakes action for collaborative, efficient, and systematic solutionsEducation and Qualifications :
Experience with analyzing eCommerce and partner programsEnterprise Sales experience preferred from a growing e-commerce enabled companyPrevious experience at an ISO Certified Company preferredHourly Range : $23.00 - $30.00
Benefits
Employer paid Medical, Dental, Vision, and Life InsuranceTwo weeks of PTO (up to 3 weeks with tenure) with seven paid holidays401k with up to 4% employer matchAdditional paid parental leave beyond state / federal offeringsQuarterly catered lunch events for all employeesRAM Mounts product discountsPosition Status : Full Time
Position Location : On-Site
A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
Salary : $23 - $30
