What are the responsibilities and job description for the Concierge position at RAM Partners, LLC?
About Us
RAM Partners, LLC, is a full-service real estate management company that manages approximately 60,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people.
We are looking for a concierge who thrives off using their customer service skills to connect with residents and guests to ensure their needs are met.
Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer:
Competitive compensation which includes bonuses outlined by the property commission structure.
- 15 days of paid time off per year (prorated based on your start date)
- 9 paid holidays and 1 floating holiday per year
- Medical, dental and vision insurance
- 401k with employer match
- Company paid life insurance
- Company paid short term and long-term disability after 1 year of service
Responsibilities
- Manage front desk – accept packages, answer phone calls, etc
- Allow authorized guest access to the community
- Manage resident’s request
- Build lasting relationships to assist in retaining residents
- Use attention to detail skills to perform required office administrative task
Qualifications
- High School Diploma or equivalent, college degree is a plus
- Valid Driver’s license is required
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office (Word, Excel)
- Able to multitask and meet deadlines in a timely manner
- Willing to work flexible schedule including weekends
- Legal authorization to work in the United States
RAM Partners, LLC is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email the Talent Acquisition Coordinator at talent@rampartnersllc.com. RAM Partners, LLC is a drug-free workplace.
