What are the responsibilities and job description for the Account Manager position at Ram Supply Company Inc?
Build your career at Ram Supply as an Account Manager on our account management team servicing our client base in Northern, Virginia and Washington, D.C.. Your initial training and all company meetings will be held in our Baltimore City location.
You will also manage existing relationships and drive revenue by identifying opportunities for additional products we can sell to our clients.
This position is for you if you’re a customer-oriented candidate with a ‘can do’ attitude who thrives being in front of customers daily. Our ideal candidate is driven to achieve goals and maintain a great customer experience.
Ultimately, the ideal candidate will live in the D.C. or Northern, Virginia area and possess the skill set to increase business development and build and retain successful long-term client relationships. The ideal candidate will have 3-5 years of experience in B2B business development or have experience in the restaurant or janitorial space. While this position serves our client base in D.C. and Northern, VA, you will be expected to routinely commute to our Baltimore headquarters for training and routine meetings.
Candidate must excel at collaboration, teamwork, and being a self-starter. Independence, exceptional organizational skills, time management, follow-up, follow-through, written communication, and understanding of the business development process are necessary.
Responsibilities include but are not limited to:
- Meet existing and or prospective customers onsite and introduce our services/solutions through both formal presentations and face-to-face discussion
- Manage all service and business development duties including cross-sale opportunities and product demonstrations
- Build and maintain relationships with customers to resolve issues, billing, orders, and inquiries
- Generate innovative ideas to support customers and boost brand awareness
- Use client feedback to improve customer experience
Qualifications:
Proven work experience as an Account Manager handling 30-50 active accounts weekly
Proven work experience as an Account Manager handling 30-50 active accounts weekly
- Hands-on experience with CRM software and MS Office (particularly MS Excel)
- Familiarity with Business Development and business development performance metrics
- Excellent communication skills with a customer service attitude
- Strong analytical and organizational skills
- BSc degree in Business Administration, Business Development, or relevant field, which may be substituted with 3-5 years of experience in customer service
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong focus on quality of work and ability to self-check work for accuracy
- Adhere to deadlines all the while maintaining a high standard of professionalism and character
Preferred Qualifications:
Restaurant Management or restaurant experience
- Prior use of a CRM (Business development4force, HubSpot, or Sage)
- Bi-lingual (Spanish). Preference will be given to candidates who speak Spanish fluently
Compensation: Base Compensation plus commission, car allowance, bonus, and health insurance. Total compensation $100,000
More information can be found by visiting: https://www.ramsupply.com/
More information can be found by visiting: https://www.ramsupply.com/
Salary : $100,000
