What are the responsibilities and job description for the Part Time Night Auditor position at Ramada by Wyndham?
Job Summary
We are seeking a detail-oriented and customer-focused Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, conducting night audits, and providing exceptional guest service. The ideal candidate will possess strong communication skills, a background in hospitality, and the ability to work independently.
Responsibilities
- Perform nightly audits of hotel accounts, ensuring accuracy in financial transactions and reports.
- Manage front desk operations, including check-ins and check-outs, while maintaining a welcoming atmosphere for guests.
- Address guest inquiries and concerns promptly and professionally, enhancing overall guest satisfaction.
- Maintain accurate records of room availability and reservations using hotel management software.
- Handle phone calls with professionalism, utilizing effective phone etiquette to assist guests and resolve issues.
- Collaborate with other departments to ensure seamless communication and service delivery throughout the hotel.
- Prepare daily financial reports and summaries for management review.
- Uphold high standards of cleanliness and organization at the front desk area.
Requirements
- Previous experience in a hotel or hospitality environment preferred, particularly in night audit roles.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Proficiency in phone systems; bilingual or multilingual abilities are a plus for effective communication with diverse guests.
- Excellent attention to detail and organizational skills to manage multiple tasks efficiently.
- Ability to work independently during overnight shifts while maintaining a positive attitude.
- Knowledge of hospitality management principles is advantageous but not required.
If you are passionate about providing outstanding service in the hospitality industry and thrive in a dynamic environment, we encourage you to apply for the Night Auditor position today!
Job Type: Part-time
Pay: $12.19 - $12.54 per hour
Expected hours: No more than 21 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Ability to Commute:
- Elizabethtown, KY 42701 (Required)
Ability to Relocate:
- Elizabethtown, KY 42701: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13
