What are the responsibilities and job description for the Night Auditor (Part Time) position at RAMADA INN by Wyndham?
Job Overview
The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position is responsible for managing front desk operations, performing night audits, and providing exceptional guest services. The ideal candidate will possess strong customer service skills and a keen attention to detail, ensuring that all financial transactions are accurately recorded and that guests have a pleasant experience during their stay.
Duties
- Conduct nightly audits of financial transactions and prepare reports for management.
- Manage front desk operations, including check-ins and check-outs of guests.
- Address guest inquiries and resolve any issues or complaints promptly.
- Ensure the security of the hotel by monitoring access points and responding to emergencies as needed.
- Maintain accurate records of room availability and reservations.
- Assist with billing inquiries and process payments efficiently.
- Provide information about hotel services, local attractions, and dining options to guests.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Skills
- Experience in hotel management or hospitality is preferred.
- Strong customer service skills with a focus on guest relations.
- Knowledge of night audit procedures and front desk operations.
- Excellent communication skills; bilingual abilities are a plus.
- Ability to work independently during overnight shifts.
- Proficient in using hotel management software and basic computer applications.
- Strong organizational skills with attention to detail.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
This position is ideal for individuals who thrive in a hospitality setting and are committed to providing outstanding service to guests while maintaining operational excellence during night shifts.
Job Type: Part-time
Pay: $12.18 - $13.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Elizabethtown, KY 42701 (Required)
Ability to Relocate:
- Elizabethtown, KY 42701: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13