What are the responsibilities and job description for the Inside Sales position at Ramco?
Job Description
JOB SUMMARY
The Inside Sales team is responsible for processing customer quotes and orders, disseminating information to various departments and arranging for the shipping of products to customers. Each Inside Sales Representative is assigned to a group of accounts to service in conjunction with the Outside Sales team. Additional responsibilities include funneling sales opportunities and ensuring pricing files are accurate on a daily basis.
COMPANY VISION
Ramco will be a place where passionate employees collaborate and commit to providing our clients with excellent automation solutions. We will be a consultant and partner to our clients by putting them first, bringing value to their organization, and customizing our service to their needs. We will deliver value-based solutions by utilizing premier products and the knowledge and expertise of our employees. We will stay on the cutting-edge of technology and educate our clients. We will define excellence as an automation solutions provider.
PRIMARY RESPONSIBILITIES
Quote Customers in a timely manner (less than 24 hours)
Follow-up on customer quotes
Promote complementary products to customers
Perform new part setup
Assist with pricing duties regularly
Ensure customer information is current in CRM
Identify new sales opportunities and funnel to the outside sales team
Cross over competitive products and products with long lead times
Review quotes in the sales funnel
Attend factory training and / or online training to stay current on technology
Assist with target marketing campaigns
Perform all other duties as assigned
QUALIFICATION / REQUIREMENTS
Sales experience with technical products
Self-motivated, results-oriented, organized, energetic, and capable of staying calm under pressure from multiple ongoing projects
Effective communication skills (phone, online, etc.)
Ability to use office equipment
Must possess a valid state motor operator's license and maintain an approved motor vehicle record (MVR)
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess the mobility to work in a standard office setting and to use standard office equipment
Sitting in a normal seated position for an extended period of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Possess the mobility to work in a standard office setting and to use standard office equipment.
While performing the duties of this job, the employee is frequently required to stand. The employee is frequently required to walk. The employee is regularly required to sit. The employee is occasionally required to stoop, kneel, crouch, or crawl.
Sitting in a normal seated position for extended period of time
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus.
Have the strength to lift and carry files weighing up to 10 pounds
Work under typical office conditions, and the noise level is moderately quiet.
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