Deli Manager

PURPOSE STATEMENT: To manage the Deli Department to achieve maximum sales and profit while minimizing labor costs.

SIGNIFICANT JOB RESPONSIBILITIES:

• To initiate and/or make recommendation regarding the hiring, firing, discipline, promotion and evaluation of all Deli Department personnel.
• To orient and train all new Deli Department employees and retrain employees when necessary.
• To develop a weekly labor schedule for all Deli Department employees for the approval of the store manager.
• To develop a weekly display plan for display/table/case merchandising and ad promotion.
• To allocate shelf space according to movement, capacity and profitability.
• To supervise/order, all deli products and supplies from authorized vendors to minimize out-of-stocks while maintaining the desired deli turns.
• To greet customers, respond to customer questions/requests/ complaints and explain store policies in a courteous manner.
• To be observant of security problems and develop methods of prevention (vendor receiving, employee theft, shoplifting).
• To supervise: 1) preparation of the back room for receipt of merchandise; 2) unloading of trucks; 3) checking the load for quality/shortage/overage and code dating the case; 4) storage of back stock; 5) verification of the merchandise against the invoice.
• To supervise: 1) cleaning of department floors, mirrors, containers, cooler, shelves, slicer, fryer, product production area, department production equipment, scales, and cases; 2) safe use of cleaning equipment and chemicals.
• To supervise: 1) loading of stocking carts; 2) transportation of cases/ product to the sales floor/product production area either on stocking carts; 3) evaluation of product quality; 4) preparation of product for display; 5) placement of merchandise in the designated storage/display position; 6) checking of the product code/freshness date; 7) the "face/front" program for the front/top of each display; 8) the immediate pick up/removal of all packing materials/ boxes from the sales floor or customers pathway.
• To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a store manager of any potential hazard immediately.
• To perform miscellaneous tasks assigned by the store manager, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business.
• To supervise the safety procedures used in the operation of the baler, case cutter, pallet jack, knife, intercom, pricing gun, slicer, fryer, yogurt machine, cash register, steam table, stove, smoker, scales and wrapper (must be 18 years or older to operate the pallet jack, baler, slicer, fryer, steam table, smoker and baler).
• To supervise the counting and recording of individual items of merchandise for inventory.
• To compute the retail price from cost, complete price changes--PLU file and scale system maintenance, supervise the manual price marking/labeling of merchandise without a UPC code.
• To supervise the movement of damaged/unsalable and "returnable" products from case to the preparation area, the return of damage to the warehouse for credit and the re-processing of product for sale or marking the product down in price.
• To supervise the use of proper case opening and product stacking techniques to prevent damage to product.
• To supervise the removal of trash from the department, operating the baler and putting the compacted bale on a pallet.
• To supervise the changing of signs, light bulbs, tags and price markers in the department.
• To communicate with the store manager on problems, recommendations for change, effectiveness of plans and merchandising decisions.
• To complete competition price checks on deli commodities/items weekly.
• To supervise the checking of case and cooler temperatures 3 times daily.
• To supervise the preparation, display and packaging of all products in the deli department.
• To conduct department meetings to review merchandising, sales planning, and operational problems, keeping employees informed about matters that concern them on the job.

PRODUCTION STANDARDS:

• Distribution of ___________________
• Sales of ___________________
• Labor percent of __________________
• Gross profit of ___________________
• Profitability of weekly display planner _________________________
• Sales from weekly display planner ______________________
• ___________________ sales per employee hour.
• ___________________days of supply.
• ___________________ % supply expense.

SUPERVISION RECEIVED: Deli Department Manager reports directly to the Store Manager.

QUALIFICATIONS:

REQUIRED:

• Basic mathematical ability (add, subtract, multiply, divide) and ability to count.
• Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
• Able to pass basic physical examination and drug screen.
• Work and educational history demonstrating stability.
• Basic reading and writing ability; able to read instructions, merchandise labels, order codes, numbers, reports, printed paper invoices and order forms.
• Make judgments concerning: the placement of merchandise on the shelf/display, pricing, product quality standards, employee scheduling, order of product/supplies, hiring/supervision of employees, merchandising plans, departments operational policies and procedures and the sales/promotion of merchandise.
• Good interpersonal communications.

PREFERRED:

• High school diploma or equivalent.
• Prior Deli Department experience.
• Prior supervisory experience.

TASKS OF THE JOB -- This position generally involves:

• Mobility:
• Move while conducting training and orientation of Deli Department personnel, approximately 25 yards
• Move to supervise: the receiving of product, movement of product to the floor or storage area, opening/cutting of cases, inspect product quality, sorting of cases/merchandise, building of displays in the aisle and on the case/rack, the allocation of space in deli categories, order merchandise and supplies, cleaning and maintenance, removal of trash/debris from the department, price marking and signage throughout the store, approximately 25 yards.
• Work on tile or concrete for a maximum of 4 hours in duration.
• The Deli Manager will perform the same Tasks of the Job as the Deli Clerk while substituting as part of the work crew or as part of the training program for new employees. (See Deli Clerk Job Description.)
• Perceive cases, case cutter edge, case strips, shelf location, product size/description/quality, customers, shelf tags, labels on products, stocking carts, knives, scale, wrapper, department production equipment, cooler layout, packaging materials, debris on floor, aisle markers, and signs.
• Perceive color difference on product and product labels.
• Perceive cleaning/maintenance equipment, pallet jacks, fork lifts and baler controls.
• Read forms used in the operation of the Deli Department.
• Respond to customer questions and responses.
• Respond to intercom/phone.
• Respond to co-workers questions and comments.
• Respond to vendor/driver questions/comments.
• Respond to the sound of baler/pallet jack/cleaning equipment operation.
• Respond to the sound of box cutter operation.
• Communicate with customers.
• Communicate with vendors/drivers.
• Use the intercom/phone system.
• Communicate with co-workers and managers.
• Communicate with prospective employees.
• Read case labels/case strips, signs, tags, shelf signs, numbers and aisle markers, department forms and employment forms.
• Read equipment and chemical warning labels.
• Read operational forms and reports.

WORK ENVIRONMENT :

Inside and outside work with extreme variations in temperature, dust, humidity from entrance/back door/compressors/cooler/freezer.

SAFETY:

• The employee will not use drugs or alcohol on the job.
• The employee will not create a direct threat to the health and safety of others on the job.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: No less than 45 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• Day shift

Experience:

• deli/bakery: 10 years (Required)
• management: 10 years (Required)

Ability to Relocate:

• Purvis, MS 39475: Relocate before starting work (Required)

Work Location: In person

Salary : $16