What are the responsibilities and job description for the Front Office - Full time position at Ramin Tayami MD Inc?
Description : Tayani Institute is seeking a dynamic, energetic and knowledgeable Medical Front Office to join our growing and thriving Ophthalmology / Optometry practice.Our practice provides a broad array of ophthalmology, optometry, optical and plastic surgery services. We are a high volume, fast paced practice offering competitive pay and benefits.Job duties for the Front Office position include, but are not limited to the following :
- Answer incoming calls and greet patients in a professional and courteous manner.
- Answer patients' questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.
- Schedule appointments for new and existing patients. Ensure that patients are scheduled with the appropriate doctor and location using NextGen software.
- Obtain patients' demographics and insurance information when entering them into the system. Check patient eligibility for medical and vision insurance coverage.
- Work on any tasks or projects as assigned by the department manager.
- Collect co-pays when copays apply. Collect patient balances and keep accurate records of all transactions.
- Scan all patients' personal and medical documents before shredding.
- Give patients' their next appointment as recommended by the treating doctor.
- Travel to work Front Office duties at other sites may be needed on occasion.
- Any other duties that you may be assigned during your workday by your manager.
- Possible tasks related to billing department as instructed and guided by the billing manager
- Medical record management.PM22 Requirements :
- 3 years recent EMR experience required (preferably NextGen EPM / EHR)
- 3 years recent Medical Front Office role required - patient check-in, patient check-out, scheduling appointments, scanning into EMR, strong customer service and ability to multi-task
- Excellent customer service skills
- Ability to actively engage the patient
- Pleasant, professional demeanor
- Must have reliable transportationPIe1840388c862-29400-36499638
