What are the responsibilities and job description for the Receptionist (Legal) position at Ramos Law Group, PLLC?
Be the Smile That Brightens Someone’s Day – Join Our Team as a Receptionist!
At Ramos Law Group, PLLC, we believe first impressions matter. We are looking for a Receptionist who doesn’t just greet clients but sets the tone for their entire experience with warmth, professionalism, and a genuine desire to help. If you have a passion for delivering exceptional, Zappos-level customer service and creating a welcoming environment where every person feels valued, we want to hear from you!
What You’ll Do:
- Be the face of our firm – Greet every client with a smile and make them feel at ease.
- Handle incoming calls – Ensure every caller gets prompt, courteous, and helpful assistance.
- Keep things running smoothly – Manage mail, packages, and front-office organization.
- Coordinate appointments – Schedule client meetings and assist attorneys with logistics.
- Support the team – Help with administrative tasks such as document management and filing.
Who You Are:
- A natural people person who enjoys making others feel welcome.
- Someone with a positive, can-do attitude who thrives in a fast-paced office.
- A problem solver who takes initiative and finds solutions.
- Detail-oriented and able to multitask without missing a beat.
- Experienced in customer-facing roles (legal or professional office experience is a plus).
- Comfortable using office software (RingCentral, Office 365, Clio, etc.).
What We Offer:
- Competitive salary: $35,000 - $50,000 per year (based on experience).
- Growth opportunities in a dynamic and supportive law firm.
- A team-oriented environment where your role truly makes a difference.
IMPORTANT: READ BEFORE APPLYING
We are only considering applicants who follow instructions carefully. This is your first test to show attention to detail and resourcefulness—qualities we value!
TO APPLY, YOU MUST SUBMIT ALL 3 REQUIREMENTS:
- Your resume.
- A cover letter including your desired salary.
- A short video answering the question below:
➡ Describe a specific instance where you went above and beyond to meet a client's needs. What was the situation, what actions did you take, and what was the outcome?
NO VIDEO, NO INTERVIEW. It is up to you to figure out how to submit the video (email, link, file-sharing, etc.). This helps us identify candidates who are both resourceful and serious about the role.
We’re looking for someone who stands out—is that you? Apply today and show us why you’re the perfect fit!
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Are you aware that your application will not be reviewed unless you submit the required video response?
Education:
- Associate (Preferred)
Experience:
- Family law: 1 year (Preferred)
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $35,000 - $50,000