What are the responsibilities and job description for the Account Manager | Mid-Market position at Ramp?
About Ramp
Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.
Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.
About the Role
Mid-Market Account Managers at Ramp serve as the primary point of contact post-sale and are responsible for driving product and spend activation and long-term growth by owning onboarding / implementation, expansion, and retention across a book of approximately 120-150 Mid Market customers. You will develop trusted advisor relationships with executives and end-users alike, helping customers succeed with platform adoption and ensuring they receive maximum value from our solutions.
What You'll Do
- Lead and own the post-sale engagement for Mid Market Ramp customers, including :
Run fast and successful onboarding for new customers and drive product adoption
This may include conducting regular meetings, executive business reviews, as well as managing technical escalations
What You'll Need
Nice to Haves
For candidates located in NYC or SF, the pay range for this role is $171,400 - $235,600. For candidates located in all other locations, the pay range for this role is $154,200 - $212,100.
Benefits (for U.S.-based full-time employees)
Partially covered for your dependents
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary : $154,200 - $212,100
