What are the responsibilities and job description for the Reservation Manager position at Rancho De Los Caballeros Ranch & Golf Club, LLC?
* Courteously answer incoming phone calls from persons inquiring about the rental of meeting space and/or the purchase of on-site hotel catering.
- Solicit, by telephone or direct conversation, persons requiring meeting space and on-site hotel catering, based upon leads and account files assigned by the Director of Catering.
- Promptly prepare letters and contracts to advise prospective customers of the meeting space and/or banquets space availability. Compute and quote prices for same.
- Check hotels' sales record books to determine availability of meeting/banquet space for prospective customers to rent or purchase.
- Greet customers and review room setup, food and beverage displays, etc. to assure proper servicing of client.
- Conduct site inspections with potential clients, visiting meeting space and banquet facilities, as well as other ranch facilities.
- Travel to meet with or call individual corporate clients by telephone to solicit annual and week night business.
- Meet and greet clients, conduct property tours, and promote facilities and services. Answers customer inquiries.
- Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events.
- Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts.
- Prepare and present weekly and monthly Catering/Sales reports.
