What are the responsibilities and job description for the Medical Assistant Float position at Rancho Family Medical Group?
Job Summary:
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
Medical Assistant Floats help patients by providing information, services, and assistance. They may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Other duties include securing medical records, maintaining medical supplies, and inventory performing preventive maintenance to keep equipment operating. The successful candidate must be an exceptionally organized team player who is able to manage multiple priorities at once, in a fast-paced medical office, with flexibility to work in a different location, as needed.
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Takes vital signs and measurements (i.e., height/length and weight, blood pressure, etc.)
- Enter patients information into electronic chart. This includes reasons for visits, active problems, medications, allergies, past medical history, surgical history, social history, and immunizations.
- Prepare patients for examination.
- Review and enter the patients preferred pharmacy.
- Administer medications and injections as ordered.
- Prepare laboratory samples and complete procedures as ordered by the provider.
- Place electronic orders for laboratory or radiology testing as ordered by provider.
- Place electronic orders for refill medications as authorized under protocol.
- Communicate with the pharmacy, the laboratory or radiology as needed to facilitate orders or retrieve medical records.
- Process incoming faxed prescriptions refill requests and other clinical paperwork per protocol.
- Process outgoing clinical paperwork in the provider outboxes multiple times throughout the day.
- Receive patient phone calls and triage as appropriate utilizing standard guidelines provided.
- Communicate with patients by phone or mail as ordered by providers.
- Maintain clean exam rooms and stock supplies and gowns.
- Clean and sanitize medical instruments, equipment, and rooms.
- Always use appropriate personal protective equipment such as gloves, eye protection and masks when cleaning or performing procedures.
- Stock and store supplies that are delivered to the office.
- Assembles materials and equipment in preparation for clinic sessions and maintains adequate supplies.
- Assists with and provides support during procedures.
- Performs screening tests (i.e., eye exams, electrocardiograms, O2, etc.). for which he or she has been prepared by education and experience.
- Any other duties or responsibilities the clinical staff may be assigned.
Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required.
Minimum Education (or substitute experience) required:
- High School Diploma or equivalent (GED).
- A Medical Assistant diploma or certificate of completion from a medical assistant training program is required.
- Current Basic Life Support (BLS) Certification/CPR certification preferred.
Minimum Experience:
- Experience in working with Primary Care, Urgent Care, Internal Medicine, Pediatrics, Womens Health, Geriatrics a plus.
Minimum Knowledge and Skills Required:
- Bilingual Spanish is preferred.
- Knowledge of medical terminology.
- Understanding of principles and practices of the organization, planning, records management, and general administration.
- Dependability, adaptability, and confidentiality are necessary attributes.
- Must pass all items on Ranchos Medical Assistant checklist.
- Must pass Ranchos administered Vaccine quiz.
- Knowledge of accepted procedures for disposing of used supplies.
- Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone.
- Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
- Ability to observe the general physical condition of patients to detect signs of abnormalities.
- Ability to record observations and notes completely, accurately, literately, and concisely.
- Computer skills necessary to navigate the companys EMR system.
- Ability to accept supervision and feedback.
Locations may vary depending on where the need is for coverage.