What are the responsibilities and job description for the Senior Business Office Manager position at Rancho Santa Margarita Honda?
Description
About us
RSM Honda encompasses outstanding franchises, automotive products, and services. Our vision is to set the standard for quality and achieve excellence through people and processes so that we will be recognized as leaders in our business and build life-long partnerships with our customers, employees, and manufacturers.
Introduction
We are seeking a highly organized and detail-oriented Automotive Business Office Manager to join our dynamic team in the fast-paced automotive industry. In this key leadership role, you will oversee the administrative operations of our dealership, ensuring smooth and efficient processing of financial transactions, compliance with regulatory standards, and exceptional support for both our staff and customers. If you have a passion for automotive excellence and a knack for business management, we invite you to apply and drive your career forward with us.
Job Responsibilities
- Oversee daily operations of the automotive business office and administrative staff.
- Ensure compliance with all federal, state, and local regulations affecting dealership operations.
- Supervise the processing of all dealership transactions, including vehicle sales, financing, and leasing agreements.
- Maintain accurate records of all financial transactions and office activities.
- Reconcile all dealership accounts and prepare monthly financial statements.
- Manage the registration and titling process for vehicle sales.
- Oversee the preparation and submission of all tax-related documents and filings.
- Collaborate with sales, service, and parts departments to optimize business strategies and customer satisfaction.
- Develop and implement policies and procedures to improve efficiency and reduce costs in the dealership.
- Handle customer complaints and resolve issues related to the business office operations.
- Train and mentor office staff on best practices and new procedures.
- Interact with external parties such as banks, insurance companies, and vendors.
- Monitor and manage cash flow, including the receipt and disbursement of funds.
- Conduct periodic audits to ensure the integrity of financial data and adherence to internal controls.
Requirements
- Bachelor's degree in Business Administration, Finance, or related field, or minimum of 5 years of experience in automotive business management
- Proficient in dealership management software (e.g., Reynolds, CDK, Dealertrack)
- Strong understanding of automotive finance and insurance procedures
- Knowledge of state and federal regulations affecting dealership operations, including compliance with legal requirements
- Proven track record of successfully managing a team within a business office environment
- Excellent organizational and leadership skills
- Strong analytical and problem-solving abilities
- Exceptional customer service skills
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Microsoft Office: 5 years (Required)
- Administrative experience: 5 years (Required)
- Financial statement preparation: 5 years (Preferred)
Ability to Commute:
- Rancho Santa Margarita (92688)
Work Location: In person
Job Type: Full-time
Expected hours: 40.00 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
