What are the responsibilities and job description for the Dental Front Desk position at Rand Dental?
Company Overview
Rand Dental is a well-established multi-specialty and general dental practice with over 35 years of experience in providing exceptional dental care. Our commitment to patient satisfaction and a supportive work environment makes us a great place to grow your career.
Summary
As a Front Desk Agent at Rand Dental, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. This role is vital in supporting our mission to deliver high-quality dental services while maintaining smooth operations at our front desk.
Responsibilities
- Greet patients warmly and assist with the check-in process.
- Manage appointment scheduling and coordinate patient flow efficiently.
- Handle phone inquiries and provide accurate information regarding services and procedures.
- Maintain patient records and ensure all health information is up-to-date.
- Assist with insurance verification and processing as needed.
- Collaborate with dental staff to ensure seamless communication and patient care.
- Address patient concerns promptly to enhance their experience at the practice.
Qualifications
- Proven experience in a front desk or receptionist role, preferably in a healthcare setting.
- Familiarity with dental terminology and care plans is essential.
- Strong skills in medical scheduling and managing appointments efficiently.
- Excellent communication skills, both verbal and written, for effective patient interaction.
- Bilingual abilities are a plus to better serve our diverse patient base.
- Proficient in using phone systems and computer software for scheduling and record-keeping.
If you are ready to make a positive impact on our patients' experiences and thrive in a dynamic environment, we invite you to apply today to join the Rand Dental team!
Job Type: Full-time
Pay: $23.04 - $26.25 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Flanders, NJ 07836 (Required)
Ability to Relocate:
- Flanders, NJ 07836: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $26