Facilities Specialist II

Job Type: Regular With direction, the Facilities Specialist II provides support for the daily operations of the Facilities Services organization. Provides excellent customer service support through JIRA work order system as well as through daily interaction with customers and stakeholders. Completes daily work assignments and follows work processes as identified. Duties Daily monitoring of activity in the Facilities work order system, to include entering, updating, and closing work orders Inspect office space daily and submit work orders to the landlord for issues Prepare workspaces for employees to include but not limited to moving tall and large furniture, move packing bins, installing whiteboards, cleaning the workspace, and rearranging office furniture as needed Inspect and restock common areas such as pantries, copy rooms and conference areas Work collaboratively with support staff across sites to develop, maintain and document processes Assist with setups for conferences and meetings Support transportation demand incentives Support the operations of flexible workspace and visitor services Escort vendors through space as needed Answers incoming calls and delivers exceptional customer service to meet client needs. Deliver large items, packages Collect department metrics Create, update, and maintain various spreadsheets and databases as needed Work collaboratively with support staff across sites to troubleshoot issues Other duties as assigned Basic Qualifications PC computer knowledge and experience with Microsoft Word, PowerPoint, Outlook and Excel required Effective interpersonal and organizational skills required Excellent written and verbal communication skills required Ability to push/pull and lift 50lbs Experience One year of relevant experience required. 2-3 years preferred Education High school diploma Security Clearance The ability to obtain and maintain a U.S. government security clearance is required. Location Santa Monica, CA This position is 100% on site. Salary Range $39,300-$57,200 RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate’s work experience, education/training, skills, expertise; and internal equity. This position is overtime eligible. Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more. Equal Opportunity Employer: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet RAND is a research organization that develops solutions to public policy challenges to help make communities throughout the world safer and more secure, healthier and more prosperous. RAND’s research and analysis address issues that impact people everywhere, including security, health, education, sustainability, growth, and development. Headquartered in Santa Monica, California, RAND has approximately 1,775 people from approximately 55 countries working in offices in North America, Europe and Australia, with annual revenues of $356.2 million. RAND is nonprofit, nonpartisan, and committed to the public interest. Our research is sponsored by government agencies, international organizations, and foundations. We rely on philanthropic support to pursue visionary ideas; address critical problems that are under-researched; and devise innovative approaches for solving acute, complex, or provocative policy challenges. RAND values objectivity and integrity in both its research processes and internal interactions. We emphasize a collegial environment that respects the contributions and dignity of all staff. RAND's reputation is built on quality and objectivity. RAND provides an exciting intellectual environment and opportunities for career growth. We hire highly qualified applicants and provide challenging assignments. Diversity is an essential operating principle at RAND. We look for unique backgrounds, original views, and diversity in academic training, work experience, and ideological outlook. We are committed to Equal Opportunity and Affirmative Action. RAND is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at (310) 393-0411 or at jobs@rand.org and let us know the nature of your request and your contact information.

Salary : $39,300 - $57,200