Operations Manager

At RAA, we trust and believe in our associates to fashion their future.

Randa Apparel & Accessories is one of the world’s leading fashion clothing and accessories companies, operating across 11 countries with a portfolio of 30 iconic brands, including Levi’s, Tommy Hilfiger, Calvin Klein, Totes, Isotoner, and Columbia Sportswear. With over 100 years of industry leadership, RAA continues to produce exceptional products and services, delighting customers and empowering partners worldwide. From the #1 dress pant brand in North America to the #1 belt and wallet, RAA sets the standard for excellence and innovation.

Want to work at a diverse, equitable, & inclusive workspace where associates are encouraged to bring their true, authentic selves?

Apply today and fashion your future with RAA.

Salary Range: $65,000

Position Summary

The Operations Manager manages people, processes, and systems, in coordination with supervisors and leads, to ensure facility productivity and quality targets are met. They foster a culture of continuous improvement and inclusivity, consistently motivating and leading associates toward success and teamwork. They champion safety and environmental initiatives.

Essential Job Functions

• Foster a positive, respectful, and inclusive work culture. Motivate and develop associates toward both individual and team success while enforcing company performance standards and goals.
• Maintain a safe working environment adhering to health and safety regulations. Promote safety training and ensure compliance with safety policies and procedures. Address safety concerns promptly.
• Oversee the accurate and timely receipt, storage, and/or product shipment. Coordinate with other departments/facilities to achieve facility goals. Monitor inventory control procedures and systems to ensure inventory accuracy.
• Streamline processes to improve productivity and quality results. Implement best practices and continuous improvement initiatives. Promote associate involvement in process improvement and problem-solving.
• Identify and implement cost-saving measures and control expenses to stay within budget.
• Engage with supervisors/leads to set expectations, monitor associate performance, coach for improvement, and discipline in accordance with company policies. Resolve routine associate issues independently and involve Human Resources and upper management when an issue escalates or is particularly unique or complex.
• Promote sustainability initiatives and practices.
• Other duties as assigned.
  
  
  

Education/License Requirements

• Required: High school diploma or equivalent
• Preferred: Associate's degree or Bachelor’s degree in logistics or a related field, or the equivalent in experience
  
  
  

General Experience Requirements

• Required: Five or more years experience in distribution/warehouse operations
• Required: At least 2 years in a supervisory or managerial role
• Strong knowledge of material handling and fulfillment center operations, methods, and practices.
  
  
  

Technical Skills

• Technical knowledge as it relates to raw materials and finished goods manufacturing
• Computer literate in Microsoft Word, Excel, and other Office Products, Adobe Suite, Illustrator, and Photoshop a plus
• Knowledge of Product Development Cycle Management such as PLM or similar program
• Excellent presentation skills for internal and external customers
  
  
  

Other Qualifications

• Ability to lead people and achieve positive results in the areas of safety, quality, productivity, cost and associate relations
• Experience leading pay-for-performance production environments preferred
• Ability to effectively communicate with team members, co-workers and other departments both verbally and in writing
• Team-oriented, excellent interpersonal and relationship-building skills
• Demonstrates commitment to fostering an inclusive and collaborative work environment
• A proactive approach to continuous improvement and innovation
• Ability to adapt to changing demands and priorities
• Displays a sense of urgency and attention to detail with a customer service focus
• Bilingual in Spanish is a plus
  
  
  

What We Offer

• Competitive base salary.
• Three weeks of paid time off within the first year of employment.
• Company provided life insurance, short-term disability, long-term disability, and paid parental leave.
• Health, vision, and dental insurance options with low employee contributions. 
• Commuter benefit plan. 
• Optional supplemental life insurance, pet insurance, and accident & critical illness insurance offered at a group discount rate.
• 401(k).
• Unlimited access to our award-winning online fitness, and wellness program.
• A great place to work, fast-paced, with terrific career growth
  
  
  

“The statements in this job description are intended to describe the general nature and level of work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Randa management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.”