Logistics Coordinator

POSITION SUMMARY

Prepares and processes outbound shipping cartons for final shipment to customers in accordance with customer and carrier requirements.

KEY JOB RESPONSIBILITIES

• Request on time routing for multiple customers based on routing guides and individual customer web sites (Vendor Central, Retail Link, MacysNet etc)                                                                         
• Create daily BOL and shipping documents specific to the customers                                                                           
• Respond to internal/external customers and carriers regarding carrier delays or missed pickups                                                        
• Review and Interpret Route Guides for changes to requirements to avoid chargebacks. Includes customer contact for clarification and negotiations of terms.  Execute route guide requirements
• Schedule daily TL and LTL carrier pickups for all outbound shipments                                                            
• Obtain drivers’ signature, date and time on sign-in sheet                                                                                  
• Assign carriers to specific loading door                                                                                                                         
• Print and distribute BOLs                                                                                                                                                
• Monitor and follow-up by hour carriers that are late and update or reschedule appt time                                                                                    
• Email or fax customer information to designated locations                                                                                    
• Close BOLs to generate invoicing and ASNs 
• Manually enter shipping information and send ASNs for Customers where Totes has not developed EDI capabilities using web based interface (SPS Commerce)                                                        
• Create daily outbound shipping schedule                                                                                                                            
• Track shipments for key customers or internal requests                                                                                               
• Support processing of PODs, Claims, and Chargebacks                                                                                           
• Handle Export shipping paperwork for international orders 
• Cross train for logistical proficiency.  Cross functional assignments in Operations for various departments during peak and non-peak seasons. 
• Other duties as needed and assigned.

• Overtime when required.

EDUCATION

• High school diploma or GED preferred.

RELEVANT WORK EXPERIENCE

• Prior warehouse experience a plus.
• Preferred to have Retail LTL and TL Transportation experience with receiving and shipping.
• Highly preferred to have experience with Customer Route Requesting such as Retail Link/Vendor Central/Transplace. 
• Ability to multi-task and quickly learn the request and shipping process for numerous customers.
• Customer service oriented.
• Excellent written and verbal communication skills, organizational and time management skills.  
• WMS/ PKMS experienced
• Skilled in Microsoft Excel and Word.  
• Detail oriented; ability to prioritize and work under pressure.

PHYSICAL REQUIREMENTS

• Lift and carry 35 pounds average lifting is less than 10 pounds. 
• Reach above shoulder level and bend down to floor level.
• Sit at workstation for 8 – 10 hours per day.