What are the responsibilities and job description for the Receptionist position at Randolph Gardens / Sherwood Health & Rehab?
Welcome to a Role That Makes a Difference! Join Our Team as a Receptionist!
Create an Inviting Atmosphere and Provide Administrative Excellence
Are you ready to be the face of our facility, creating a warm and welcoming environment for our guests? As a receptionist, you will play a crucial role in providing exceptional customer service to our external public and supporting our administrative needs. If you are friendly, organized, and thrive in a fast-paced environment, we want you to be part of our team!
Your Mission:
- Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.
- Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.
- Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.
- Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.
Your Responsibilities:
- Greet the public in an inviting and friendly manner
- Offer refreshments and engage in light conversation
- Direct callers to the appropriate person or department
- Take accurate messages and route them accordingly
- Escort visitors to resident rooms or other areas
- Provide general information and directions about the facility
- Ensure compliance with rules and report suspicious activities
- Assist in orienting new associates
- Perform various administrative support tasks
Your Skills:
- Proven working experience in a relevant field
- Ability to work independently and stay motivated
- Customer service orientation with a friendly demeanor
- Strong prioritization and time management skills
- Professionalism coupled with speed and attention to detail
- Proficient in the English language
- High school degree
What We Offer You:
- Competitive compensation and a comprehensive benefits package
- Opportunities for personal and professional growth
- Supportive and diverse work environment
- Recognition for your contributions through awards and programs
Join Our Team to Make Every Interaction Count! Apply Today!
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown.
Benefits:
- Dental Insurance
- Health Insurance
- Vision Insurance
- Disability Insurance
- Basic Term Life and AD&D Insurance & Voluntary Term Life and AD&D Insurance
- Wellness Program
- Paid Time Off
- 401(k)
- Accident coverage, Hospital Indemnity coverage, Critical Illness coverage, Legal and Credit coverage, Pet Insurance
We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for our job opportunities.
