What are the responsibilities and job description for the Logistics Coordinator position at Randox?
Logistics Coordinator – (Job Ref : 25I / LGWV)
Randox Laboratories are a global leader in the in vitro diagnostics industry, based in the UK. At Randox we continue to develop disruptive innovations in clinical diagnostics, toxicology and food diagnostics, globally. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Logistics Coordinator at our US HQ, in Kearneysville, WV.
What does the logistics team do?
Our US logistics team are responsible for receiving customer orders from our HQ in the UK and ensuring they reach the customer. This involves constant communication with the customer while also preparing the relevant documents to accompany the shipment / courier to ensure there are no issues. An exciting, fast paced department who pride ourselves on attention to detail and customer service.
Location : Randox Laboratories, 515 Industrial Blvd, Kearneysville, WV 25430, United States.
Contract Offered : Full-time, Permanent
Working Hours / Shifts : 40 hours per week, 8.30am to 5pm, Monday to Friday.
What does this role involve?
This is a varied role that will require you to develop a varied skillset, including :
- Acknowledge and process all orders the same day they are received.
- The dispatch of all orders the same day (if received before the office cutoff time).
- Advise customers when an order has been dispatched, providing all necessary shipping information.
- Daily monitoring of open orders.
- Supply dispatch date information to customers on products not available from their order.
- Acknowledge and answer all customer queries on the same day they are received.
- Prepare, send and follow up on Proforma Invoices, as required.
- Completing all order documentation.
- Maintaining customer pricing and special instructions as necessary.
- Ensure credit control procedures are followed for all orders.
- Receipt of goods and ensuring they are stored in the correct location and conditions.
- Maintain adequate stock levels of products and packaging materials.
- Conduct weekly cycle / stock counts.
- Order stock from HQ, advising of any special requirements.
- Monitoring and recording of temperature readings for all storage areas.
- Submit daily, weekly and monthly reports to management as required.
- Assist in the training of logistics staff.
Who can apply?
Essential criteria :
Desirable :
This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
