Implementation Specialist

job summary:

Implementation specialists use their technical knowledge to install, monitor, and customize clients' systems for patient care infrastructure portfolio after an initial purchase of hardware or software. Patient care infrastructure includes patient monitoring,

telemetry, Carescape network, Carescape Gateway, etc.

location: Peoria, Illinois

job type: Permanent

salary: $60,000 - 750,000 per year

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Primary Installation Role responsibility where location of work may vary across the United States.

Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.

Use technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software. Ensure a client doesn't only buy a product but has a positive experience with it.

Assess and remediate existing infrastructure to support installation of new solution.

May also perform installation, validation, and connectivity on assigned equipment.

Function as co-lead; develop and maintain relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction. Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.

Mentoring and coaching local FE on installed solution.

Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer.

Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.

Supports engineering new product releases

Expected travel minimum 90%

#LI-AR2

qualifications:

• Experience level: Experienced
• Minimum 4 years of experience
• Education: Bachelors

skills:

• Cisco routers and switches
• 4 years of experience in installing and configuring network equipment

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.