IT Service Senior Advisor

job summary:

Enterprise Healthcare client has an immediate opening for a highly motivated

IT Service Senior Advisor to join their dynamic and growing team. All qualified candidates are encouraged to apply!

location: Nashville, Tennessee

job type: Contract

salary: $52 - 62 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Our team is seeking a seasoned technology professional to assume the role of Integration Analyst with a focus on platform integration/migration. The Integration Analyst is a key member of the team who will work closely with Program Managers, Solution Architects, Business Systems Analysts, and key stakeholders to discover and deliver solutions pertaining to our platform migration. This individual will serve a key point of contact and will play a critical role in ensuring our processes and connections are documented and migrated successfully into our new platform.

qualifications:

• Educational Background: Bachelor's degree in related field, Information Technology, Computer Science, etc. or equivalent and related work experience.
• Professional Experience: A minimum of 8 years in Information Technology in the capacity of a Business Systems Analyst, with at least 2 years dedicated to leading the implementation of or managing the support for vendor integrations and ITIL functions.
• Technical Proficiency: A technical understanding of file shares, file transfers, gateway connectivity, sFTP setup, SSO, application connectivity/listing and technical skills to implement/migrate new and existing vendors.
• Communication Prowess: Exceptional communication skills to convey technical nuances simply and facilitate productive dialogue with stakeholders at various organizational levels. Ability to communicate complex technical information to a variety of audiences (technical and non-technical).
• Execution Excellence: Ability to effectively prioritize work, balancing support with project driven action items, along with exceptional organizational skills. Ability to work independently and as part of a team.
• Innovative Aptitude: Proven ability to think innovatively, offering strategic insights and novel approaches to facilitate moving past roadblocks.

skills:

• Discovery: Independently lead effort to discover vendor contacts, details, and document requirements and any potential future changes at vendor that could affect migration efforts.
• Analysis: Ability to organize data and analyze into actionable steps for vendor re-connection. Function as the primary analyst, distilling and interpreting needs to formulate a comprehensive and coherent technology solution. Serve as the primary technical contact for research and analysis.
• Communication: Maintain and manage all outgoing and incoming communications both internally and externally.
• Implementation: Lead the end-to-end migration of re-connecting vendors to new environment including coordination with vendor staff, communication with business stakeholders and internal staff, ensuring internal teams have intake requests, validation of credentials/access for vendor, and tracking of progress of all migration activities to closure.
• Administration: Serve as the primary point of contact for information, documentation, resolving issues, and identifying gaps.
• Collaborative Leadership: Foster collaboration among cross-functional teams.
• Technical Support: Provide comprehensive support and troubleshooting expertise to ensure issues/requests are documented and tracked.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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