Demo

Solutions Engineer

Randstad Digital
Kissimmee, FL Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Job Description :

We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! This role sits in the Disney Signature Experiences organization within Technology & Digital for Disney Experiences, specifically Disney Cruise Line. The Senior Product Management Solutions will report to the Manager, Onboard Guest Fulfillment. This is a temporary assignment with no guarantee of permanent placement.

Responsibilities

  • Specialize in designing and modifying software enhancements and products for networked, cloud-based, or Internet-related applications, leveraging deep knowledge and experience
  • Analyze existing programs and formulates logic for new systems, offering innovative perspectives
  • Provide insightful recommendations for changes in development, maintenance, and system standards, integrating best practices and external factors
  • Collaborate effectively with vendor, outsourcing, and technical teams to develop sophisticated technical solutions within the organization's architecture
  • Manage various aspects of the application platform architecture, cloud, data, security, etc., ensuring alignment with business objectives
  • Drive continuous development and improvement of technical solutions to optimize business efficiency, acting as a resource for innovative ideas
  • Work closely with developers to resolve design problems and provide detailed solution specifications, offering guidance and mentorship
  • You will be expected to stay up to date with emerging technologies
  • Oversee all aspects of the application platform architecture, cloud, data, security, etc., ensuring strategic alignment and innovation
  • Champion continuous development and improvement of technical solutions, serving as a role model for excellence
  • Provide leadership in solving design problems and offering detailed solution specifications, mentoring and guiding colleagues
  • Help engage around the estimation and planning of highly sophisticated scalable projects and their budget allocations
  • Stay aligned with emerging technologies in your domain to enable informed recommendations

Basic Qualifications

  • Proficient with the following :
  • o Rancher

    o Jenkins

    o Grafana

    o Kafka

    o GitHub / GitLab (source code control and CI / CD pipeline tools)

    o IIS

    o Azure DevOps

    o Mobile devices (Android / iOS)

    o Familiarity with DB backends (Oracle / MSSQL / Maria / Mongo / Couchbase)

    o Change Management / Incident Management / Problem Management

    o Service Now

  • Minimum 5 years of related work experience
  • Ability to work effectively with distributed or international teams of developers,
  • devops, quality assurance engineers, and product managers

  • Ability to efficiently investigate and determine the underlying causes of system issues rather than just addressing symptoms
  • Ability to write clear and concise technical documentation
  • Ability to handle unexpected challenges with a calm and proactive approach.
  • Ability to explain complex technical concepts to non-technical stakeholders
  • Familiar with working on an agile team / in an agile environment
  • Familiarity with performing engineering activities in a secure environment with robust security controls, adhering to industry best practices and maintaining compliance with organizational policies and regulatory standards to safeguard infrastructure, applications, and data."
  • Familiarity with comprehensive monitoring, alerting, and observability solutions
  • using tools (e.g., Prometheus, Grafana).

  • Experience developing dashboards to provide insights into platform
  • performance and health ensuring timely incident detection through robust alerting mechanisms.

  • Experience proactively analyzing metrics and logs to improve system reliability and scalability.
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