Sr. Product Manager

job summary:

• Synthesize the Voice of the Business with the Voice of the Customer: Serve as primary advocate of customers, combining data about their digital needs with business goals and objectives to create a cohesive and optimal vision and roadmap for delivery teams.

location: Saint Louis, Missouri

job type: Contract

salary: $61 - 71 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

• Objective Development: Develop product and Experience-level digital Objectives & Key Results (OKRs), measurement and reporting.
• KPI Tracking and Analysis: Oversee tracking and analysis of KPIs based on OKRs to extract actionable insights and guide product improvements. Develop Learning Agendas that articulate key business questions about the product and your customers that can be answered through data/metrics.
• Service Blueprint: Collaborate with the Experience Product Lead and Strategy team to produce key deliverables that articulate the impact and value of the experience, such as Service Blueprints that illustrate comprehensive customer journeys across various touchpoints.
• Discovery: Facilitate experience and technical discovery sessions, including co-creation workshops and prototyping, with support from business partners and delivery teams. Ensure that your products deliver an omnichannel approach in supporting user goals.
• Scope and Roadmap Management: Collaborate with the Experience Product Lead to refine product scope and roadmap, optimizing the roadmap to deliver on OKRs and business commitments - including trade-offs and prioritization decisions within their product(s).
• Requirements Development: Define capabilities and features, and lead the creation of user stories and acceptance criteria for their product - and ensure they are understood by delivery team
• Backlog Management: Groom and prioritize the product backlog in alignment with the Experience strategy, OKRs, and insights derived from data and research, balancing new development with technical requirements, production support, minor enhancements, and technical debt.
• Dependency Coordination: Understand and facilitate the coordination of cross-team and external dependencies as necessary.
• Quality Assurance: Review completed work, provide constructive feedback, and accept work as appropriate to maintain high standards.
• Stakeholder Communication and Engagement: Facilitate clear and proactive communications with stakeholders about roadmaps, commitments, OKRs and KPIs. Be a trusted partner and go-to expert on your product and experiences. Proactively engage with stakeholders to understand changes to their strategy, priority, and goals in order to maintain alignment with the product roadmap.

qualifications:

• Stakeholder Demos: Lead feature demonstrations for stakeholders, providing product expertise and facilitating training as necessary.
• Agile Leadership: Actively participate in all Scrum ceremonies, promoting effective team collaboration and communication.

skills:

• Cross-functional Leadership: Experience in leading cross-functional teams, driving alignment and delivering impactful products and services. Lead effective brainstorming with others around solutions and opportunities

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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