Technical Support Associate Analyst

job summary:

Enterprise Healthcare client has an immediate opening for a highly motivated

Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!

Ability to work with various levels of stakeholders (clinical and technology, operational and executive etc).

location: Hartford, Connecticut

job type: Contract

salary: $20.50 - 30.50 per hour

work hours: 8am to 5pm

education: Associates



responsibilities:

Duties:

• Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software.
• Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
• May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
• Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
• Works under own initiative, prioritizes own work, and meets agreed timescales.
• Work is subject to frequent review by more experienced professionals in Technical Support.

qualifications:

Education:

• Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
• A certification (PREFERRED) or equivalent combination of education, training, and experience.

skills: Skills:

• Strong knowledge of the following is preferred.
• Microsoft operating systems and Microsoft Office.
• Apple hardware and operating systems.
• Networking switches and data networks.
• IP telecommunications systems.
• Audio Visual Systems.
• Capability to analyze problems and use sound judgement for determining solutions.
• Ability to clearly communicate with customers and other IT staff.
• At least 1 Year PC/LAN technical or equivalent experience preferred.
• Aptitude for providing strong customer service through interactions and communications, verbally and written.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.