What are the responsibilities and job description for the Technical Support Associate Analyst position at Randstad Digital?
Job Details
Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Associate Analyst? to join their dynamic and growing team. All qualified candidates are encouraged to apply!
location: Burlington, New Jersey
job type: Contract
salary: $20.50 - 30.50 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
- Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
qualifications:
Education:
- BS in IT or related field PREFERRED or equivalent experience
- 1-3 Years PC/LAN Technical Experience
- Continued enhancement of Technical Skills through continuing education/seminars and interaction with other IT disciplines
skills: Skills:
- Strong Customer service skills
- Exceptional work ethic
- Positive attitude
- We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.
- General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
- General knowledge of networking switches and data networks.
- General knowledge of IP telecommunications systems.
- General knowledge of printers
- 3 years of recent Desk Side Support required with Hands on Experience
- Ability to lift 25# as needed Experience with Jira a plus as it is used frequently
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Salary : $21 - $31