What are the responsibilities and job description for the Customer Support Representative position at Randstad?
Job Description
Job Description
We are searching for a Customer Service Support Specialist to bring energy, empathy, and efficiency to our Patient Support Team! If you're passionate about making a difference in patients' lives, this is your chance to be part of a dynamic team that keeps healthcare moving. You'll play a crucial role in connecting with healthcare providers, ensuring patients get the care they need, and working alongside a supportive team in a fast-paced, hybrid environment. Ready to take on a role where your skills truly matter? Join us today!
salary : $16.99 - $17 per hour
shift : First
work hours : 8 : 30 AM - 5 PM
education : High School
Responsibilities
What You’ll Do :
- Handle inbound and outbound calls, emails, and chats to support patients and healthcare providers.
- Work closely with doctors' offices to obtain valid prescriptions and enter orders accurately.
- Utilize SAP (preferred but not required) for order entry and research.
- Serve as a key contact for escalations and special requests.
- Maintain excellent customer service, problem-solving, and documentation skills.
What We’re Looking For :
Why our team?
This is an excellent opportunity to gain experience in the healthcare and medical device industry while working with a leading global company. Enjoy a hybrid work schedule, competitive pay, and a supportive team environment.
APPLY TODAY! Don’t miss this chance to make a meaningful impact—submit your application now!
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Salary : $17 - $17
