What are the responsibilities and job description for the Customer Support Specialist position at Randstad?
Job Description
Job Description
Are you a customer-focused professional with a passion for providing top-tier service? We are seeking a Customer Support Specialist to be the welcoming face of our organization at our Assembly Row location. In this role, you will create a warm and professional environment for employees, visitors, and vendors while ensuring smooth front desk operations. This is an exciting opportunity to be part of a dynamic team in a fast-paced workplace where attention to detail and excellent communication skills are key
salary : $21 - $22 per hour
shift : First
work hours : 7 : 30 AM - 5 PM
education : High School
Responsibilities
What You’ll Do :
- Manage the front desk reception area, greeting guests and providing exceptional customer service.
- Handle visitor check-ins, temporary badge access, and parking validation.
- Direct guests to meeting locations and answer general inquiries.
- Assist with administrative tasks, supply distribution, and data entry.
- Collaborate with Workplace Services and Security to ensure a seamless visitor experience.
What We’re Looking For :
Must-Haves :
Nice-to-Haves :
Why Join Us?
Ready to take the next step? Apply today! Submit your application by February 10 to be considered for this exciting opportunity.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary : $21 - $22
